Nabu Not working

I have activated and logged into Nabu. It says under the Home assistant cloud menu that I am connected. I am also logged into it on the app on my phone, however I cannot connect to HA unless i am connected to wifi. Any ideas?

In the app on your phone, what is the HomeAssistant URL: Menu > App Configuration > HomeAssistant URL

You want to know the numbers?

No - what you need to do is ensure that the Home Assistant URL is your Nabu Casa URL (looks something like and not a numeric representing your internal HA IP address.

THAT should go under the Internal Connection URL (listed just below Home Assistant URL)

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like this:

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You should be able to use the ip address for the internal URL.

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