Nanoleaf gives many problems

poudenes · March 28, 2021, 7:47pm

Hi All,

I see this error many times. The lights go on, but its not ok to see those errors.
Reset my Nanoleaf didn’t help. Restart HA didn’t help.
I can control the nanoleaf in HA, colors, effect, brightness etc…

What can this be?

2021-03-28 20:14:41 ERROR (MainThread) [homeassistant.components.automation.scene_evening_automation] Scene - Evening Automation: Error executing script. Unexpected error for call_service at pos 5: 192.168.100.2 is not available
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 445, in _make_request
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 440, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
    response.begin()
  File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
    version, status, reason = self._read_status()
  File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
    return self._sock.recv_into(b)
socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
    resp = conn.urlopen(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 755, in urlopen
    retries = retries.increment(
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 531, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
    raise value
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 699, in urlopen
    httplib_response = self._make_request(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 447, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 336, in _raise_timeout
    raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='192.168.100.2', port=16021): Read timed out. (read timeout=2)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 188, in _request
    response = self._session.send(req.prepare(), timeout=self.timeout)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPConnectionPool(host='192.168.100.2', port=16021): Read timed out. (read timeout=2)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 262, in _async_step
    await getattr(
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 463, in _async_call_service_step
    await service_task
  File "/usr/src/homeassistant/homeassistant/core.py", line 1488, in async_call
    task.result()
  File "/usr/src/homeassistant/homeassistant/core.py", line 1523, in _execute_service
    await handler.job.target(service_call)
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 204, in handle_service
    await self.hass.helpers.service.entity_service_call(
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 642, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 681, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 679, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/light/__init__.py", line 235, in async_handle_light_on_service
    await light.async_turn_on(**params)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 707, in async_turn_on
    await self.hass.async_add_executor_job(ft.partial(self.turn_on, **kwargs))
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/nanoleaf/light.py", line 217, in turn_on
    self._light.effect = effect
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 175, in effect
    self._put("effects", {"select": value})
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 219, in _put
    self._request(path, 'PUT', data)
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 194, in _request
    raise Unavailable("{} is not available".format(self.host)) from e
pynanoleaf.pynanoleaf.Unavailable: 192.168.100.2 is not available
2021-03-28 20:14:41 ERROR (MainThread) [homeassistant.components.automation.scene_evening_automation] While executing automation automation.scene_evening_automation
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 445, in _make_request
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 440, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/local/lib/python3.8/http/client.py", line 1347, in getresponse
    response.begin()
  File "/usr/local/lib/python3.8/http/client.py", line 307, in begin
    version, status, reason = self._read_status()
  File "/usr/local/lib/python3.8/http/client.py", line 268, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/usr/local/lib/python3.8/socket.py", line 669, in readinto
    return self._sock.recv_into(b)
socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
    resp = conn.urlopen(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 755, in urlopen
    retries = retries.increment(
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 531, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/usr/local/lib/python3.8/site-packages/urllib3/packages/six.py", line 735, in reraise
    raise value
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 699, in urlopen
    httplib_response = self._make_request(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 447, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 336, in _raise_timeout
    raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPConnectionPool(host='192.168.100.2', port=16021): Read timed out. (read timeout=2)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 188, in _request
    response = self._session.send(req.prepare(), timeout=self.timeout)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPConnectionPool(host='192.168.100.2', port=16021): Read timed out. (read timeout=2)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/automation/__init__.py", line 412, in async_trigger
    await self.action_script.async_run(
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1041, in async_run
    await asyncio.shield(run.async_run())
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 254, in async_run
    await self._async_step(log_exceptions=False)
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 262, in _async_step
    await getattr(
  File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 463, in _async_call_service_step
    await service_task
  File "/usr/src/homeassistant/homeassistant/core.py", line 1488, in async_call
    task.result()
  File "/usr/src/homeassistant/homeassistant/core.py", line 1523, in _execute_service
    await handler.job.target(service_call)
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 204, in handle_service
    await self.hass.helpers.service.entity_service_call(
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 642, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 681, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 679, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/light/__init__.py", line 235, in async_handle_light_on_service
    await light.async_turn_on(**params)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 707, in async_turn_on
    await self.hass.async_add_executor_job(ft.partial(self.turn_on, **kwargs))
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/nanoleaf/light.py", line 217, in turn_on
    self._light.effect = effect
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 175, in effect
    self._put("effects", {"select": value})
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 219, in _put
    self._request(path, 'PUT', data)
  File "/usr/local/lib/python3.8/site-packages/pynanoleaf/pynanoleaf.py", line 194, in _request
    raise Unavailable("{} is not available".format(self.host)) from e
pynanoleaf.pynanoleaf.Unavailable: 192.168.100.2 is not available

richieframe · March 29, 2021, 1:17am

That is a read connection error it looks like, probably trying to read the state through polling, and was unable to connect.

I would suggest 2 things:
Wait for the next HA release, it comes with a newer version of pynanoleaf.
Make sure the device firmware is up to date, the one I purchased had year old firmware on it.

poudenes · March 29, 2021, 6:32am

Thanks for the information. I have latest firmware. I also have 2 beta program Nanoleafs here for testing. Im a beta tester for them

richieframe · March 29, 2021, 7:06am

Mine is currently connected via homekit integration, was waiting on the april release to switch over.
I do not have any connection errors in my log.

The timeout occurs after 2s, and the errors appear to be related to pulling the effects list from the device, which does not happen with homekit. If you have a large list of effects it may be possible to timeout before it has responded.

PontifexPrimus1 · March 30, 2021, 5:53am

I’m experiencing the same problem (newest firmware, changing settings from GUI works, but timeouts occur during automations). Thanks for the info, I’ll be looking forward to the new release!