Neo Coolcam Powerplug

Configuration Z-Wave
21

Hi, I’ve also bought a Neo Coolcam power plug and added it with no problems to HA. Nevertheless, I have erratic behavior when I power it on and off using the frontend.
It’s a z-wave plus device, it should work better.

One thing I don’t see ( when in the node z-wave configuration I click on “Show” to have more info on the node) is the neighbors, and that is not normal, right? I do have several other z-wave equipments and all show the neighboring nodes… maybe this is why the power plug operates this bad… maybe it tries to connect directly to the controller, which is not near, instead of using the mesh! But it must use mesh, as this is a protocol based functionality, so it has to comply…
When I plug it near my controller (an Aeon USB stick on a Pi 3), it works flawlessly… then I unplug it, take it to the other outlet I need (which is near a z-wave switch, about 4 meters far), and then heal the network, it works when it wants…
Do yours show the neighbors?

22

Yes I have three in use and with me they all show the neighboring nodes. You can also see this info in the states overview (<> under developer tools) and then the zwave.### devices.

23

Strange, no info regarding neighbors in mine. Can you please share what info your’s give?

24

See below:

zwave
zwave862×660 41 KB

25

Yep, mine does not…

Powerplug
Powerplug790×507 36.6 KB

26

I am using two plugs for a while but I am wondering if they are working as they should. I think they are acting as an endnode and does not pass through signals from for instance a PIR sensor. Till I bought a decent aeon range extender my zwave range was very poor and the plugs did not extend my range as they should do.

I never looked into the node information but I found out that my plugs does not show any neighbours either (see below). However the plugs themselves are listed as a neighbour of my range extender.

So the question is why the plugs doesnt give any neighbours??

averageRequestRTT: 30
averageResponseRTT: 45
capabilities: routing,listening,beaming
friendly_name: Neo CoolCam Power plug 12A
is_awake: true
is_failed: false
is_info_received: true
is_ready: true
is_zwave_plus: true
lastRequestRTT: 33
lastResponseRTT: 47
manufacturer_name: Neo CoolCam
max_baud_rate: 40000
node_id: 14
node_name: Neo CoolCam Power plug 12A
product_name: Power plug 12A
query_stage: Complete
receivedCnt: 69
receivedDups: 2
receivedTS: 2018-07-04 19:53:27:455
receivedUnsolicited: 58
retries: 0
sentCnt: 15
sentFailed: 0
sentTS: 2018-07-04 18:45:16:657
27

How did you manage to add this device in the first place? Did u use “add node” or “add node secure”
Actually i tried with both n nothing happens. It appears that the device never sends anything.
Zwave log is like below. Anyone faced the same issue?

Note: In order to force inclusion mode, the manual says to “touch the button 3 times continuously n quickly n then the light will flash yellow+green for 5 times”. Is this anywhere close to what you did when completing the pairing?
The only way i can actually trigger this device to flash its light is by quickly pressing the button three times n then the light flashes green around 16 times - nowhere near to what the manual says.

2020-10-02 13:36:44.851 Detail, Notification: ControllerCommand - Completed
2020-10-02 13:36:46.775 Detail, Queuing (Controller) Add Device
2020-10-02 13:36:46.775 Info, Add Device
2020-10-02 13:36:46.775 Detail, contrlr, Queuing (Command) ControllerCommand_AddDevice: 0x01, 0x05, 0x00, 0x4a, 0xc1, 0x0d, 0x7c
2020-10-02 13:36:46.775 Detail, Notification: ControllerCommand - Starting
2020-10-02 13:36:46.776 Detail,
2020-10-02 13:36:46.776 Info, contrlr, Sending (Command) message (Callback ID=0x0d, Expected Reply=0x4a) - ControllerCommand_AddDevice: 0x01, 0x05, 0x00, 0x4a, 0xc1, 0x0d, 0x7c
2020-10-02 13:36:46.781 Detail, contrlr, Received: 0x01, 0x07, 0x00, 0x4a, 0x0d, 0x01, 0x00, 0x00, 0xbe
2020-10-02 13:36:46.781 Detail,
2020-10-02 13:36:46.781 Info, contrlr, FUNC_ID_ZW_ADD_NODE_TO_NETWORK:
2020-10-02 13:36:46.781 Info, contrlr, ADD_NODE_STATUS_LEARN_READY
2020-10-02 13:36:46.781 Detail, Node001, Expected callbackId was received
2020-10-02 13:36:46.781 Detail, Node001, Expected reply was received
2020-10-02 13:36:46.781 Detail, Node001, Message transaction complete
2020-10-02 13:36:46.781 Detail,
2020-10-02 13:36:46.781 Detail, contrlr, Removing current message
2020-10-02 13:36:46.781 Detail, Notification: ControllerCommand - Waiting
2020-10-02 13:36:46.787 Info, WriteNextMsg Controller nothing to do

28

k figured out what was wrong. Zwave is split to regions with different operating frequencies. My stick (nortek husbzb-1) is for USA frequencies while the plug is for EU. That’s why the hub is listening but not really receiving anything.