Nest Integration Error - Unknown Subscriber

Third party integrations
1

Has anyone had any recent luck adding Nest Thermostats into Home Assistant. I followed all the steps and made it pretty far along, but got stuck when on the Configure Google Cloud prompt. The error i get says, “Unknown Subscriber Error, see logs”. Any ideas?

image

2

Visit Settings → System → Logs and see if there is an error message that has more details.

3

I’m seeing the same error. Did you get this resolved?

4

What’s in the logs?

5

Most common reason is the incorrect cloud project id name.

6

403 error on the call to cloud pub/sub. I’m certain I’m using the right cloud project ID, so I’m not sure what it could be.

7

Just tried it again (first time today). It worked. I have no idea why.

8

Silly question, but do you mean the HA logs? nothing new shows up when it errors out. Or is there a way to specifically see the logs associated with my attempt to integrate Nest?

9

Hi, i have the same issue. You can find the log in Settings-> System-> Logs
I get this:
USER_LOGGED_OUT
Traceback (most recent call last): File "/config/custom_components/nest_protect/__init__.py", line 77, in async_setup_entry auth = await client.get_access_token_from_cookies(issue_token, cookies) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/nest_protect/pynest/client.py", line 159, in get_access_token_from_cookies raise Exception(result["error"]) Exception: USER_LOGGED_OUT

10

For me it was solved by enabling the right API’s:
https://console.cloud.google.com/apis/library/smartdevicemanagement.googleapis.com
https://console.developers.google.com/apis/library/pubsub.googleapis.com

2 Likes
11

Do what it says, go to the Logs via, Settings-system-logs and find the error likely mentioning subscription error. Click on it, copy the link it says, it’ll take you right to the API page to enable. Something I thought I had already did, but apparently now. Clicked enable, and worked after I retried

12

Hi I am just trying to get the nest integration going, but I get the following error:

  • Error creating subscription: Failed to create subscription ‘projects/nest-integration-434404/subscriptions/home-assistant-MLk2UbpyLq’: 403 Request had insufficient authentication scopes. [reason: “ACCESS_TOKEN_SCOPE_INSUFFICIENT” metadata { key: “service” value: “pubsub.googleapis.com” } metadata { key: “method” value: “google.pubsub.v1.Subscriber.GetSubscription” } ]
  • Error creating subscription: Failed to create subscription ‘projects/nest-integration-434404/subscriptions/home-assistant-O7GMIDGQkt’: 403 Request had insufficient authentication scopes. [reason: “ACCESS_TOKEN_SCOPE_INSUFFICIENT” metadata { key: “service” value: “pubsub.googleapis.com” } metadata { key: “method” value: “google.pubsub.v1.Subscriber.GetSubscription” } ]

I followed the video on the nest integration wiki by mostlychris and the two required APIs are enable. Not sure what this error is about.