Netatmo Cam Stream broken 2022.7.0

Hi , since 2022.7 Netatmo Strem is broken.
Anyone else this issue?

1 Like

While this may a local issue I can confidently say it is not a general issue. Please check the logs and raise the log level to debug to investigate.

Ok, thx for reply…

Get this log:

Logger: libav.hls
Source: components/stream/worker.py:366 
First occurred: 09:43:07 (1424 occurrences) 
Last logged: 09:52:12

Packet corrupt (stream = 0, dts = 3523085816)
Packet corrupt (stream = 0, dts = 747513594)
Packet corrupt (stream = 0, dts = 3523078316)
.
Packet corrupt (stream = 0, dts = 3523265816)


2022-07-09 18:28:10 ERROR (stream_worker) [homeassistant.components.stream.stream.camera.netatmo_eingang_hausture] Error from stream worker: Error opening stream (HTTP_FORBIDDEN, Server returned 403 Forbidden (access denied)) https://prodvpn-eu-14.netatmo.net/restricted/xxxxxxx,/live/files/high/index.m3u8
2022-07-09 18:28:11 ERROR (stream_worker) [homeassistant.components.stream.stream.camera.netatmo_eingang] Error from stream worker: Error opening stream (HTTP_FORBIDDEN, Server returned 403 Forbidden (access denied)) https://prodvpn-eu-14.netatmo.net/restrictedxxxxxxx/live/files/high/index.m3u8
2022-07-09 18:28:11 ERROR (stream_worker) [homeassistant.components.stream.stream.camera.netatmo_flur] Error from stream worker: Error opening stream (HTTP_FORBIDDEN, Server returned 403 Forbidden (access denied)) https://prodvpn-eu-13.netatmo.net/restricted/xxxxxx,/live/files/high/index.m3u8
2022-07-09 18:28:11 ERROR (stream_worker) [home

I have the same errors. Stream not working but preview in picture glance
Ps: im also from eu
Logger: libav.hls
Source: components/stream/worker.py:366
First occurred: 21:24:01 (731 occurrences)
Last logged: 21:38:43

Packet corrupt (stream = 0, dts = 4441312500)
Packet corrupt (stream = 0, dts = 4441492500)
Packet corrupt (stream = 0, dts = 4441672500)
Packet corrupt (stream = 0, dts = 4441852500)
.

1 Like

Right … picture glance on auto - see a snapshot.
Live , no picture or stream anymore.

Same here:


2022-07-09 21:18:35 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 558997500)
2022-07-09 21:18:35 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:38 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 559177500)
2022-07-09 21:18:38 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:40 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 559357500)
2022-07-09 21:18:40 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:40 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 559537500)
2022-07-09 21:18:40 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:42 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 559717500)
2022-07-09 21:18:42 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:44 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 559897500)
2022-07-09 21:18:44 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:46 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 0, dts = 560077500)
2022-07-09 21:18:46 WARNING (stream_worker) [libav.hls] .
2022-07-09 21:18:51 WARNING (stream_worker) [libav.hls] Packet corrupt (stream = 

ok, so I’m not the only one…

Can you please provide some about your installation? Core/container/HAOS?

System Health

version: core-2022.7.2
installation_type: Home Assistant OS
dev: false
hassio: true
docker: true
user: root
virtualenv: false
python_version: 3.10.5
os_name: Linux
os_version: 5.15.32-v8
arch: aarch64
timezone: Europe/Berlin
config_dir: /config


GitHub API: ok
GitHub Content: ok
GitHub Web: ok
GitHub API Calls Remaining: 4992
Installed Version: 1.26.0
Stage: running
Available Repositories: 1137
Downloaded Repositories: 29


logged_in: false
can_reach_cert_server: ok
can_reach_cloud_auth: ok
can_reach_cloud: ok


host_os: Home Assistant OS 8.2
update_channel: stable
supervisor_version: supervisor-2022.07.0
agent_version: 1.2.1
docker_version: 20.10.14
disk_total: 916.2 GB
disk_used: 43.1 GB
healthy: true
supported: true
board: rpi4-64
supervisor_api: ok
version_api: ok
installed_addons: File editor (5.3.3), Samba share (10.0.0), Terminal & SSH (9.6.0), TasmoAdmin (0.20.0), MariaDB (2.5.0), Node-RED (12.0.2), Duck DNS (1.15.0), Nginx Proxy Manager (0.12.0), UniFi Network Application (2.3.0), Home Assistant Google Drive Backup (0.108.2), Z-Wave JS to MQTT (0.44.0), Mosquitto broker (6.1.2), Zigbee2MQTT (1.26.0-1), AppDaemon (0.9.0), Studio Code Server (5.1.2), InfluxDB (4.5.0), Grafana (7.6.0), Scrypted (v0.1.14), Frigate NVR (3.1), WireGuard (0.7.0), RaspberryMatic CCU (3.63.9.20220625), RTSPtoWeb - WebRTC (1.2.2)


dashboards: 3
resources: 11
views: 27
mode: storage


oldest_recorder_run: 28. Juni 2022, 05:34
current_recorder_run: 9. Juli 2022, 20:08
estimated_db_size: 1695.50 MiB
database_engine: mysql
database_version: 10.6.8

netatmo with dev account, iis reverse proxy to hyperv. I tried to restart alle cameras at once with fuseswitch multiple times.
this URL in log looks suspicious with the two commas:

https://prodvpn-eu-11.netatmo.net/restricted/10.255.71.235/xxxx/MTY1NzQwNDAwMDruUVcWTVW82Ccg,,/live/files/high/index.m3u8
Logger: homeassistant.components.stream.stream.camera.netatmo_kamera_garage_aussen
Source: components/stream/__init__.py:416
Integration: Stream (documentation, issues)
First occurred: 08:44:18 (22 occurrences)
Last logged: 09:22:49

Error from stream worker: Error opening stream (HTTP_FORBIDDEN, Server returned 403 Forbidden (access denied)) https://prodvpn-eu-11.netatmo.net/restricted/10.255.104.229/xxxx,,/live/files/high/index.m3u8
Logger: homeassistant.components.stream.stream.camera.netatmo_kamera_garage_innen
Source: components/stream/__init__.py:416
Integration: Stream (documentation, issues)
First occurred: 09:01:10 (16 occurrences)
Last logged: 09:21:10

Error from stream worker: Error opening stream (HTTP_FORBIDDEN, Server returned 403 Forbidden (access denied)) https://prodvpn-eu-11.netatmo.net/restricted/10.255.124.164/xxxx,,/live/files/high/index.m3u8
Logger: libav.https
Source: components/stream/worker.py:471
First occurred: 9. Juli 2022 um 21:11:49 (127 occurrences)
Last logged: 09:22:49

HTTP error 404 Not Found
HTTP error 403 Forbidden
Version	core-2022.7.2
Installationstyp	Home Assistant OS
Entwicklung	false
Supervisor	true
Docker	true
Benutzer	root
Virtuelle Umgebung	false
Python-Version	3.10.5
Betriebssystemfamilie	Linux
Betriebssystem-Version	5.15.45
CPU-Architektur	x86_64
Zeitzone	Europe/Zurich
Configuration Directory	/config

Home Assistant Cloud
Angemeldet	false
Zertifikatsserver erreichbar	ok
Authentifizierungsserver erreichbar	ok
Home Assistant Cloud erreichbar	ok
Home Assistant Supervisor
Host-Betriebssystem	Home Assistant OS 8.2
Update-Channel	stable
Supervisor-Version	supervisor-2022.07.0
Agent-Version	1.2.1
Docker-Version	20.10.14
Speicherplatz gesamt	30.8 GB
Speicherplatz genutzt	10.6 GB
Gesund	true
Unterstützt	true
Board	ova
Supervisor-API	ok
Versions-API	ok
Installierte Add-ons	Terminal & SSH (9.6.0), Samba share (10.0.0), File editor (5.3.3), Mosquitto broker (6.1.2), Ring-MQTT with Video Streaming (5.0.2), Home Assistant Google Drive Backup (0.108.2)

Same here: I had to rollback to 2022.6 to make the cameras work again.
I’ve also tried to reinstall the whole integration, but that didn’t fix the issue.

plus 1 - same here. Is it useful to post some details?

+1 but I am not using Netatmo

Logger: libav.hls
Source: components/stream/worker.py:366
First occurred: July 11, 2022 at 9:12:59 AM (79471 occurrences)
Last logged: 7:00:33 PM

* Packet corrupt (stream = 0, dts = 2443713148)
* Packet corrupt (stream = 0, dts = 2443983778)
* Packet corrupt (stream = 0, dts = 2444213908)
* Packet corrupt (stream = 0, dts = 2444410378)

Ok - seems like a general issue

same for me with a netatmo camera

Logger: libav.hls
Source: components/stream/worker.py:366
First occurred: 09:01:15 (88 occurrences)
Last logged: 09:02:49

Packet corrupt (stream = 0, dts = 13715039540)
.
Packet corrupt (stream = 0, dts = 13715219540)
Packet corrupt (stream = 0, dts = 13715399540)
Packet corrupt (stream = 0, dts = 13715579540)

Same issue.

I can see the preview but I can’t see the live cam.

Logger: libav.hls
Source: components/stream/worker.py:366
First occurred: 21:30:20 (26 occurrences)
Last logged: 21:30:43

Packet corrupt (stream = 0, dts = 6405292500)
Packet corrupt (stream = 0, dts = 6405472500)
.
Packet corrupt (stream = 0, dts = 6405652500)
Packet corrupt (stream = 0, dts = 6405832500)

Same

Logger: libav.hls
Source: components/stream/worker.py:366
First occurred: July 12, 2022 at 21:47:20 (77840 occurrences)
Last logged: 21:55:58

.
Packet corrupt (stream = 0, dts = 6571093620)
skipping 2 segments ahead, expired from playlists
Packet corrupt (stream = 0, dts = 6571453620)
Packet corrupt (stream = 0, dts = 6571633620)

1 Like

Fixed in 2022.7.5. stream opening very fast.

1 Like

But it was an generic.camera issue. Now it works again!