Netatmo issues known?

Third party integrations
1

I have some issues with my Netatmo integration, without changing anything to its configuration.
The log reads:



Logger: homeassistant.config_entries
Source: components/cloud/account_link.py:146
First occurred: 17:48:05 (1 occurrences)
Last logged: 17:48:05
Error unloading entry Home Assistant Cloud for netatmo

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/pyatmo/auth.py", line 144, in query
    rsp = self._oauth.post(url=url, data=params, timeout=timeout)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 578, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests_oauthlib/oauth2_session.py", line 477, in request
    url, headers, data = self._client.add_token(
  File "/usr/local/lib/python3.8/site-packages/oauthlib/oauth2/rfc6749/clients/base.py", line 198, in add_token
    raise TokenExpiredError()
oauthlib.oauth2.rfc6749.errors.TokenExpiredError: (token_expired) 

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 316, in async_unload
    result = await component.async_unload_entry(hass, self)  # type: ignore
  File "/usr/src/homeassistant/homeassistant/components/netatmo/__init__.py", line 177, in async_unload_entry
    await hass.async_add_executor_job(
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.8/site-packages/pyatmo/auth.py", line 224, in dropwebhook
    resp = self.post_request(WEBHOOK_URL_DROP, post_params)
  File "/usr/local/lib/python3.8/site-packages/pyatmo/auth.py", line 159, in post_request
    resp = query(url, params, timeout, 3)
  File "/usr/local/lib/python3.8/site-packages/pyatmo/auth.py", line 153, in query
    self._oauth.token = self.refresh_tokens()
  File "/usr/src/homeassistant/homeassistant/components/netatmo/api.py", line 33, in refresh_tokens
    run_coroutine_threadsafe(
  File "/usr/local/lib/python3.8/concurrent/futures/_base.py", line 439, in result
    return self.__get_result()
  File "/usr/local/lib/python3.8/concurrent/futures/_base.py", line 388, in __get_result
    raise self._exception
  File "/usr/src/homeassistant/homeassistant/helpers/config_entry_oauth2_flow.py", line 444, in async_ensure_token_valid
    new_token = await self.implementation.async_refresh_token(self.token)
  File "/usr/src/homeassistant/homeassistant/helpers/config_entry_oauth2_flow.py", line 81, in async_refresh_token
    new_token = await self._async_refresh_token(token)
  File "/usr/src/homeassistant/homeassistant/components/cloud/account_link.py", line 146, in _async_refresh_token
    return await account_link.async_fetch_access_token(
  File "/usr/local/lib/python3.8/site-packages/hass_nabucasa/account_link.py", line 112, in async_fetch_access_token
    resp.raise_for_status()
  File "/usr/local/lib/python3.8/site-packages/aiohttp/client_reqrep.py", line 941, in raise_for_status
    raise ClientResponseError(
aiohttp.client_exceptions.ClientResponseError: 400, message='Bad Request', url=URL('https://account-link.nabucasa.com/refresh_token/netatmo')

I don’t think my token really has expired. I have created it just a few days ago and it worked fine for the last couple of days.

2

https://dev.netatmo.com/ appears to be down.
So, I assume Netatmo is facing serious issues.

3

btw: Is there a way to only restart the Netatmo integration or do I always have to restart the whole server to retry?

4

Guess I can rule out an expired token:

image
image828×1792 92.9 KB

5

The Netatmo back end seems to have issues. We just gotta wait until it’s fixed.

Edit: I’d recommend reverting back to individual dev accounts until this is solved.

1 Like
6

There is no way to query the gateway directly, right?

7

If you mean whether Netatmo provides local access to their devices, no, there unfortunately is no local API (officially documented).

8

dev.netatmo.com is back up.
With that my issues have been resolved.

(Still wish I could access my Netatmo devices without having to go through the cloud.)

9

Yes, we all would love that.