Netatmo Presence light grey

[Idaho947]

Hello,

I connect my Netamo account in home assistant. All my element work fine except the netatmo presence light :

My webhook is OK:

I use the nabu casa for my external acces. What I have to check ?

In log when I unregistre and registre the webhook

2023-10-09 17:45:27.746 DEBUG (MainThread) [homeassistant.components.netatmo] Unregister Netatmo webhook (ef089fd8ee4ed51d6aaf2619734754e4e8c08e17a53120aa7eaefe89ae954353)
2023-10-09 17:45:27.747 INFO (MainThread) [homeassistant.components.netatmo.data_handler] Netatmo webhook unregistered
2023-10-09 17:45:56.924 INFO (MainThread) [homeassistant.components.netatmo] Register Netatmo webhook: https://hooks.nabu.casa/xxxxxxxxxx

[Diegocampy]

can you remind me the procedure to do the webhook? I already did it a year ago, because my light had appeared, but I don’t remember how I did it and I can’t find the guide I followed. Could you please help me?

[Idaho947]

Yes look here :

How to setup Netatmo integration using webhooks to speed up device status update response times

Can anybody confirm if webhooks are still working with a “fresh” installation? I only use smart valves, not sure if this is the problem. My installation was working untill march, then we turned off the heating and i did not care for a while. For some maintenance, I deleted the integration and re-installed it. If during installation i use the “developer” method here described I get nowhere, with an error that states unable to register webhooks, and i get no entities or device. If I login “no…

[Diegocampy]

I saw, thanks. Webhook It works fine, but I don’t remember how I added the light from the Welkome camera. I remember the webhook had to do with it

[Idaho947]

The light on welcome camera ? This one doesn t have any light.

[Diegocampy]

Sorry, I mistake, Netatmo Presence, not welcome

[Idaho947]

I never had the light, it was always here
Maybe resynch the intégration

[Diegocampy]

since I use home assistant it has appeared and disappeared several times. Everything was fine for a few months, for a week it has been disconnected even after trying several times to redo the integration and I don’t understand what happened