Netatmo Welcome Motion Sensor not sensing motion

Hi all,

Does anyone know if there’s something else I need to do to get the NetAtmo Motion Sensor to detect motion? I have alerts on motion turned on in the App and it (the app) alerts me when motion is detected. However, this isn’t reflected in HAss. For example, this is Someone Known sensor

02

So the Welcome is obviously detecting faces. On the basis that my family members aren’t just standing still in the Living Room for whatever reason we can assume they’re moving around as well. However, for the same period:

I have other motion sensors around the house and ultimately I’m trying to avoid buying another one when I have a device that should already be doing this for me.

I’m aware this might be a Netatmo thing rather than a HAss thing but if anyone has any advice I’d be grateful.

Steve

Anyone solved this? Having the same issue. Should that work without extra webhooks? I am using Nabu Casa.