Never buy Imou cameras! They left hundreds of customers in Brazil without access!

This post is a bit off-topic, but it’s intended to warn you about how deplorable this company is and that you should avoid it at all costs.

Imou has always sold cameras to Brazil through AliExpress and I bought some, since the products were of good quality. My intention is to use them via Onvif with Scrypted, but many people buy Imou to use with Cloud recording or via SD card, which requires the Imou Life app.

However, Imou recently, without warning anyone, ended support for the Imou Life app for Brazil, removing the app from the AppStore and Google Play Store and, according to reports, even removing cameras that are registered with the location for Brazil.

The problem is that Imou cameras are highly dependent on the Imou Life app. Even using Onvif, the app is necessary to configure the Wi-Fi network, for example.

In other words: overnight Imou simply ended support for Brazil, removed the application from the App Store and left thousands of customers without access to their cameras or records!!!

Checking Internet, Imou appears to have partnered with a Brazilian company, Intelbras, to sell the same products in Brazil.

Because of the partnership, thousands of direct Imou customers were harmed!

Never buy a device that require app for setup or use. Thats the real lesson.

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