New build, stuck on "Preparing Home Assistant"

[Jormono (Josh)]

I am upgrading from an Rpi 4 to a NUC. I am using HAOS, will be adding zigbee, zha, and a few other accessories but at current only have a monitor, keyboard, and mouse connected to the NUC. I will be restoring from a backup when I get the machine to that point. I’m stuck on the “Preparing Home Assistant” screen. I think I had some DNS issues, I seem to come into that on every machine I setup, must be something with my ISP or router. I set a static IP for the DNS (first I did 8.8.8.8, then I changed it to 1.1.1.1 for troubleshooting purposes) and I think I’ve gotten past that issue, but still wont load into HA.

See this pastebin link for my log output, I don’t really know what to make of it.

[MaxK (Mark)]

@Jormono

I think I had some DNS issues, I seem to come into that on every machine I setup, must be something with my ISP or router.

Not sure what the problem may be but there is another post describing something very similar:

Solution to a hanged "Preparing Home Installation" screen during new install on a Raspberry Pi 4 (DNS fix)

This is a guide for new users who are trying to install Home Assistant 5.10 on a Raspberry Pi 4 using an SD card image but who are stuck on the “Preparing Home Assistant (this can take up to 20 minutes)” screen. I assume you have already taken these steps: Prepared a Raspberry Pi 4 with a wired ethernet connection to your router Have a microSD card you’ve imaged using a HAS OS 5.10 img.xz file You’re able to view the “Preparing Home Assistant” page in a browser by going to your device’s local…

[Jormono (Josh)]

Funny enough I believe I followed that exact post 2 years ago when I setup my existing Rpi4 server. I am not getting the errors described in this post, but for sake of being thorough I tried some of the commands suggested and none of them seem to work, I expect this 3 year old post is out of date just enough to not be useful, but I’m also not convinced that it would help my situation as I don’t have the “500 server error” message, I’m not really getting a clear error message at all, it just doesn’t load into HA.

[MaxK (Mark)]

@Jormono

I think I had some DNS issues, I seem to come into that on every machine I setup,

Can you check your router to see if the Nuc is getting a DNS assignment?

[Jormono (Josh)]

I’m an idiot who missed a critical step in the guide you linked (which is why the commands didn’t work), It does appear to be working now.

[MaxK (Mark)]

I’ve lost count how many times I’ve missed something. Glad you got it working.