@kendadk, you shouldn’t necessarily have a second tab be opened up. After 2FA verification, you should still be “stuck” at the SS login page. From there, open Developer Tools (usually the F12 hotkey in most Windows PC browsers, not sure about Apple machines). Then go to the “Console” tab/area and look for a URL that begins with com.simplisafe.mobile. Near the end of the URL, find the value listed after the code variable:
code=<CODE>
The <CODE> value is what you need to copy and paste in the integration’s “Authorization Code” prompt.
What browser are you using? I’d suggest trying another. If a browser switch doesn’t work, you could try @iway’s method of opening the Dev Tools > Network tab and trying to find a request to that URL with the code in it instead of checking the Console.
If you go the Network tab route, you’ll probably need the tab open before you submit your 2FA code in order to capture the request URL.
Yes I am Stuck after I submit the Code from the sms i recieve fron SimpliSafe. then in the Console there is no code in the Url I have tried every Known Browser for Windows and also deleted mt App on my phone and used safari no luck with any of them.
That’s super frustrating. I wish SimpliSafe would invest the resources in shoring up their API access, but unfortunately we have to all stumble through this as best we can until they do.
Maybe you can attempt the Network tab route. Just make sure the Network tab is open before you complete Step 3. Hopefully that URL is in the network activity list.
How did you find the “Failed” URL? I can’t find any failure other than a “failed to load source map” in console - but with no code. I’m now using Edge, but also tried Chrome.
I follow the steps, but after entering my 6 digit code sent to my phone, it takes me straight into Simplisafe, without an error. I Look in the Console and look in the Network area and I find
new?code=XXXXXXXXXXXXXXXX&state=YYYYYYYYYYYY
I tried using the bit XXXXXXXXXXXX, but with no luck. I have spent hours on this now and would really appreciate any help. I have become so dependant on this integration that I am lost right now
I’m embarrassed to say, but I was doing the very first step wrong.
Opened authorization link in browser from integration Reconfigure popup.
I started there the first time, but when I didn’t know how to get to Developer Tools, I then lost that version and then was trying to log into Simplisafe, not clicking the link. So, follow the steps exactly as outlined above by C64ever
For additional clarity, I used
Windows and Chrome (Developers Tools [F12] and Console)
The code was on this section
“Failed to launch ‘com.simplisafe.mobile://auth.simplisafe.com/ios/com.simplisafe.mobile/callback?code=XXXXXXXXXXXXXXXXX’ because the scheme does not have a registered handler.”
Thanks all for the amazing tips and support on this tough integration.
I can also confirm doing the step from C64ever worked for me. Only difference i had removed the integration completely trying to get it work so i started fresh with adding the integration. Thanks for all the work folks put in to figure this out. Here is to it continuing to work…
Thanks @C64ever and others who have helped the community out. I have a docs PR under review to add more info (outside of the Safari-specific use case I had while developing the integration); at the same time, I highly encourage others to step forward and update the docs with info that I might not have!
With the new auth, I am able to get it working but seems I need to reauth or rather remove and add the integration every few days. Anyone else having this issue?
Below is the error. I can remove and add with no problem
Logger: homeassistant.config_entries
Source: components/simplisafe/__init__.py:236
First occurred: 9:31:29 AM (1 occurrences)
Last logged: 9:31:29 AM
Error setting up entry 1272282 for simplisafe
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 304, in async_setup
result = await component.async_setup_entry(hass, self) # type: ignore
File "/usr/src/homeassistant/homeassistant/components/simplisafe/__init__.py", line 236, in async_setup_entry
api = await API.async_from_refresh_token(
File "/usr/local/lib/python3.9/site-packages/simplipy/api.py", line 159, in async_from_refresh_token
await api._async_refresh_access_token()
File "/usr/local/lib/python3.9/site-packages/simplipy/api.py", line 198, in _async_refresh_access_token
token_resp = await self._async_request(
File "/usr/local/lib/python3.9/site-packages/simplipy/api.py", line 233, in _async_request
async with self.session.request(
File "/usr/local/lib/python3.9/site-packages/aiohttp/client.py", line 1117, in __aenter__
self._resp = await self._coro
File "/usr/local/lib/python3.9/site-packages/aiohttp/client.py", line 544, in _request
await resp.start(conn)
File "/usr/local/lib/python3.9/site-packages/aiohttp/client_reqrep.py", line 890, in start
message, payload = await self._protocol.read() # type: ignore
File "/usr/local/lib/python3.9/site-packages/aiohttp/streams.py", line 604, in read
await self._waiter
aiohttp.client_exceptions.ServerDisconnectedError: Server disconnected
I’m having some serious issues with Simplisafe and I figured Id ask you.
I went through the authorization method about a month ago with any issue. I use safari and was able to get the authorization code via the network tab in web inspector. Earlier today I update to the latest Hassio OS and needed to once again authorize SimpliSafe. Unfortunately, now whenever I get my authroization code and submit it via Home assistant I get an unknown error. I know Im doing everything correctly, but this time around it will not allow me past this step. Any suggestions would be greatly appreciated.
I have noticed I can get it to recover after a couple of full system reboots.
But just a standard restart, after a config file change or something will cause it to fail.
But sometimes can take 4 or 5 reboots.
