I tried this and still nothing. I’ve rebooted host and restarted core several times. I’ve tried Brave browser, chrome and safari to no avail
Your device isn’t able to connect to the SimpliSafe website. Do you have some sort of VPN/proxy running?
Nope nothing running in there background at all. I’ve tried from several web browsers and three different computers If it can’t complete how am I able to get an authorization code? Or do you mean can’t compete via home assistant?
Your situation isn’t the norm (many others, including myself, haven’t encountered this problem), so we need to identify what’s different about your setup. Only then will we know if some sort of bugfix is required.
What else can I provide you to help aid my unique situation? My setup is far from elaborate. I use home assistant to bridge non-HomeKit devices into HomeKit. That’s all. I use HomeKit controller and bridge for about 70 devices and that IS including the Simplisafe accessories. Without Simplisafe in there it’s around 45 device that include lights mostly and some Reolink cameras. My config yaml. is very very minimal and I haven’t adjust a single setting in several months. My only interaction with home assistant is updating the OS and core as frequently as the updates come out and each time I typically need to resign into Simplisafe. This time though it does not work. So I’m very lost as to why it would just occur now. Perhaps the latest Core update? What other logs or parts of my setup would be helpful?
Your previous screenshot only showed the error; it doesn’t show the DEBUG level logs that I mentioned previously. In particular, I’m looking for (scrubbed) homeassistant.components.simplisafe and simplipy logs. Let’s start there.
I’m not seeing how to enable debug in the logs?
Awesome thank you! Once I get home this evening I will configure this and report back! I greatly appreciate the support
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Ok so. I’ve tried several times and now I’m going nuts. This issue is much larger than I thought. I tried again after adding the debug logger into my configuration yaml. I attempted signing into SimpliSafe again and again received the error. I then navigated to configuration and logs and refresh and on each attempt the logs freezes home assistant completely and crashes. Im at a loss.
Yikes. No logs at all?
It crashes home assistant on each attempt. My setup is super basic. I’m just going to copy my yaml and restore Hassio on my Pi tomorrow and start fresh. If the issue persists with Simplisafe post I’ll see what logs say if it doesn’t continue to crash and report back
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Is there a fixed link to log into the simplisafe webapp.
From HA integrations page, i click reconfigure on Simplisafe and that opens a dialogue that says “When you are ready, click here to open the Simplisafe web app”.
This did work earlier, but now whenever i click it it just opens an untitled tab and doesn’t load/pass a URL to redirect to.
That sounds like an issue with your browser – I’m unable to reproduce. Perhaps try another browser?
I’m not having exactly the same issue. Just got my simplisafe and followed the steps in the documentation to add the integration. Went all the way through getting the activation code from dev tools on my browser and the integration is completed in HA. However, there are no devices that I can see.
I have tried following the steps from C64Ever from Nov 3 post, and no matter what I try, I get the following log entry
2021-12-10 13:28:02 DEBUG (MainThread) [simplipy] Data received from /oauth/token: {'error': 'invalid_grant', 'error_description': 'Invalid authorization code'}
This is where I’m getting the “code” from. Is this not the right code?
Anyone have any insight?
Home Assistant Version 2021.11.4
Thanks,
Scott
That’s not the correct place to look. Make sure you read the docs carefully. It looks like you’re using Chrome, so pay particular attention to the instructions regarding Chrome.
A few more people have popped up with a similar sounding issue. There’s an issue created for it: Simplisafe Integration Does Not Report Any Entities / Devices · Issue #61749 · home-assistant/core · GitHub. See my latest post in that issue: would be interested to hear more about your environment.
I thought I had (multiple times), but re-read them, slowed down and was successful this time. Thanks!
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I am not running anything fancy it is a Raspberry PI 4 2gb.
core-2021.12.2
supervisor-2021.12.2
Home Assistant OS 7.0
Mainly running MQTT env, my zigbee and zwave dongles are on another machine and this is just the HA machine with the MQTT Broker.
Let me know if you want me to gather any logs, I do believe I have an update that needs applying I can wait to apply since a reboot will cause the issue to appear.