I am brand new to Home Assistant but coming from Smartthings, so not new to IoT and Home Automation.
I was able to successfully transfer all my devices from my Smartthings setup to HA without issue (various bulbs, switches, Hue Hub, plugs, etc. with Z-Wave, Zigbee, and WiFi).
However, I have two Kwikset smart locks (Kwikset 910’s) that were working fine with ST, but which I can’t get to work in HA:
One of them immediately gets recognized by HA and added as a new node, but it has two entities which are both greyed out (one with no additional “name” with a state of “LOCK” and the other is “state” with a state of “unavailable”). HA status says “Dead” for this Node. I tried to “re-interview” it, but it only gets as far as “ProtocolInfo” before giving the message: “The device interview failed. Additional information may be available in the logs.”
The second lock isn’t recognized at all. When choosing to add a node, whether I use “Secure” or not, it just sits in the “Add A Z-Wave Node” screen. For this one, I did try moving the HA about 1 ft from the lock and retrying without success.
I reset both of them so they were not associated with a Z-Wave network and then added to HA:
I am using an RPi 4 with an SSD and RASSIO with a GoControl HUSBZB-1 Zigbee/ZWave hub.
I’m not sure where to look for the logs from the ZWave activities, nor what I should be looking for.
Any ideas on what to look at or where to go from here would be greatly appreciated.
Add secure is what you want. Don’t bother trying other way
Factory reset and readd would be my suggestion but loookd like you tried that.
The one connected in first log was Not added as secure?
Could distance from controller be an issue here? Don’t use Zwave js but I’d expect it may show some stat for “response time” or “message retry”, things that indicate communication trouble. Specifically in case of second since it never connect