I have been running Home Assistant supervised on a generic Linux install for a long time, but at some point I lost the ability to upgrade HA successfully. So I decided to start with a fresh install, and, since the generic Linux install is not supported anymore, I downloaded the latest supported virtual appliance image (V4.12 qcow), attached it to a suitably sized VM and started it as per the installation instructions.
The VM boots successfully, and I get a login prompt on the console. I can log in as root, and then see a “ha>” prompt. According to the installation instructions, the image should now download the latest HA, configure it and eventually present the UI at port 8123.
However it never seems to do anything after startup. CPU usage is idle and the UI never becomes accessible. When I type “os info” at the console prompt, I get : “Get http://supervisor/os/info: dial tcp 172.30.32.2:80: connect: connection refused”.
I can drop into the underlying OS with “login” but I am unable to locate any logs that might help with troubleshooting, and the documentation does not contain any troubleshooting guidelines for the image as far as I can tell.
Networking is fully operational and I can ping servers on the internet.
“docker ps” shows five containers running, and I can get a shell inside them with “docker exec”, but again I am stuck not knowing what normal operation should look like and where any logs are located that might help with troubleshooting.
Any guidance as to where to start troubleshooting would be appreciated.