Newbie Issue: Failure to start Zigbee2MQTT

[123 (Taras)]

Check the model code printed on the device.

Zigbee2MQTT not starting after update to 2.0.0

Does your adapter support zstack? There are currently two models of the Sonoff Dongle Plus and they use different hardware. The P model uses a chip from Texas Instruments and uses zstack firmware. The E model uses a chip from Silicon Labs and uses ember firmware. The model code is printed on the device.

I recall one user who thought they ordered one model only to discover, after being told to read the printed code, that they actually received the other model.