Newbie stuck on Home Assistant onboarding screen

Installation
26

got on login Screen:

Uncaught (in promise) ChunkLoadError: Loading chunk 74514 failed.
(error: http://10.0.5.29:8123/frontend_latest/74514-hPcTSVyjmxw.js)
    j http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    e http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    e http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    value http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    _$AE http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    performUpdate http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    scheduleUpdate http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    _$Ej http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    requestUpdate http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    u http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    g http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    E http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    F http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
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    _ http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    r http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    f http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    finisher http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    runClassFinishers http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    b http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    21692 http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    a http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    21692 http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    p http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    88634 http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    a http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
    88634 http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:2
    p http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6
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    <anonymous> http://10.0.5.29:8123/frontend_latest/onboarding-IfnZrhTpxLE.js:6

after login nothing in console.

27

Same Problem with onboarding after Details on Location and Diagnosis Data.
Same Error with Brave, Chrome and Ege Browsers.

Screenshot 2023-05-05 105027
Screenshot 2023-05-05 1050271078×611 41.5 KB

28

Is this the first screen you see after opening onboarding?

29

I deployed stable today on a Raspberry Pi 4 within Docker. Same issue, got stuck on the /onboarding.html

I stopped the stable container, started a 2023.4 container with the same config path etc. I got the integrations screen. If I clicked “More” it would get stuck on the dimmed screen. Login again, then ignore the “More” button and click “Finish” and gets me through. Then stopped the 2023.4 container, started stable again and also able to login…

Hope it helps someone.

30

for me it came after onboarding (setting Timezone, location etc.) and login.
I’m on Proxmox vmdk

31

Same for me, stuck after localization information. I am running in docker on Raspberry Pi.

32

Same problem for me, after onboarding step with TimeZone and location, I have a blank page with just Home Assistant logo and the background, nothing else.
I can’t end the onboarding process.

I used VMDK with Synology VMM.

33

This fixed it:

3 Likes
34

Worked for me as well. Recap for what I did: started docker of homeassistant/home-assistant:dev, created an account and location and got the blank screen. Used “docker exec --interactive --tty homeassistant /bin/bash” to connect to a shell in the Docker container, and edited /config/.storage/onboarding to add “integration” after “analytics”.

1 Like
35

Worked for me too. It just skips the integration step so it’s a workaround and not really a solution but it allows us to move forward.

36

Funcionou depois deste processo. Obrigado pelo retorno.

It worked after this process. Thanks for the feedback.

37

I’m in - thank you for posting this

38

Same here. Tried on two ESXi (6.7 & 7.0) many haos_ova versions 10.1 10 9.5 8.5 all stuck at the same point. Also tried all browsers in incognito mode nothing seems to work.

39

Those instructions were spot on and it let my new installation startup.

What I’m wondering though is by doing that is it missing something that is going to come back to haunt me later? In my case I’m in the process of migrating from a RaspPi 4 to a VM. I just don’t want to restore my backup to this and move forward and then a month down the road after making lots of changes find out that something wasn’t completed when the installation took place.

41

We’ve identified the issue and it will be fixed in 2023.5.2. Thanks for the responses!

3 Likes
42

@balloob - I deleted my VM and recreated it from scratch using the 2023.5.2 and wanted to let you know that it did indeed fix the issue. Thanks for finding the issue and implementing a fix so fast! Very impressed! That’s what makes HA so great!

43

When will this be fixed in Hassio? Just downloaded and stuck on this :frowning: Thanks

44

I did ha core update at the console and the issue is resolved. Thanks

45

Thanks a lot. You saved me a lot of time…

46

Issue is still here.
Installed HA using the PI Imager on a Pi4.
After I log in, this is the only thing I see:

image
After the login it is supposed the show a map if I remember correctly.

Tried 5 different browsers, private windows etc etc.

Doing inspect on the page shows several errors:

image