No connection with home assistant on mobile app

I am having problems with the homeassistant mobile app. I can log in but then I get an error popping up about no connection. I have private DNS enabled, but I can log in in the browser without any problem. I have restarted my phone several times with no success. Does anyone also have this problem?

App version: 2023.10.2-full

what does the actual error message say? have you looked at companion app logs for errors from teh pop-up?

I get the error “unable to connect to home assistant” displayed. How can I check the logs?

since you were able to login there should be a settings button in that pop-up, scroll down to troubleshooting in that menu and you’ll see the logs section.


------ beginning of main
10-20 22:49:41.618 27563 27563 I mpanion.android: Using CollectorTypeCC GC.
10-20 22:49:41.620 27563 27563 E mpanion.android: Not starting debugger since process cannot load the jdwp agent.
10-20 22:49:41.627 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 171979766; UID 10274; state: ENABLED
10-20 22:49:41.627 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 242716250; UID 10274; state: DISABLED
10-20 22:49:41.637 27563 27563 W ziparchive: Unable to open '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.arm64_v8a.dm': No such file or directory
10-20 22:49:41.637 27563 27563 W ziparchive: Unable to open '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.arm64_v8a.dm': No such file or directory
10-20 22:49:41.638 27563 27563 W mpanion.android: Entry not found
10-20 22:49:41.638 27563 27563 W ziparchive: Unable to open '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.xxhdpi.dm': No such file or directory
10-20 22:49:41.638 27563 27563 W ziparchive: Unable to open '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.xxhdpi.dm': No such file or directory
10-20 22:49:41.638 27563 27563 W mpanion.android: Entry not found
10-20 22:49:41.639 27563 27563 D nativeloader: Configuring clns-4 for other apk /data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/base.apk:/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.arm64_v8a.apk:/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.xxhdpi.apk. target_sdk_version=33, uses_libraries=, library_path=/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/lib/arm64:/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/base.apk!/lib/arm64-v8a:/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.arm64_v8a.apk!/lib/arm64-v8a:/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.xxhdpi.apk!/lib/arm64-v8a, permitted_path=/data:/mnt/expand:/data/user/0/io.homeassistant.companion.android
10-20 22:49:41.643 27563 27563 V GraphicsEnvironment: Currently set values for:
10-20 22:49:41.643 27563 27563 V GraphicsEnvironment:   angle_gl_driver_selection_pkgs=[]
10-20 22:49:41.643 27563 27563 V GraphicsEnvironment:   angle_gl_driver_selection_values=[]
10-20 22:49:41.643 27563 27563 V GraphicsEnvironment: ANGLE GameManagerService for io.homeassistant.companion.android: false
10-20 22:49:41.643 27563 27563 V GraphicsEnvironment: io.homeassistant.companion.android is not listed in per-application setting
10-20 22:49:41.643 27563 27563 V GraphicsEnvironment: Neither updatable production driver nor prerelease driver is supported.
10-20 22:49:41.647 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 183155436; UID 10274; state: ENABLED
10-20 22:49:41.647 27563 27563 I FirebaseApp: Device unlocked: initializing all Firebase APIs for app [DEFAULT]
10-20 22:49:41.648 27563 27563 I FirebaseInitProvider: FirebaseApp initialization successful
10-20 22:49:41.650 27563 27563 D WM-WrkMgrInitializer: Initializing WorkManager with default configuration.
10-20 22:49:41.652 27563 27563 D Sentry  : io.sentry.auto-init read: false
10-20 22:49:41.652 27563 27563 I Sentry  : Retrieving auto-init from AndroidManifest.xml
10-20 22:49:41.655 27563 27589 D CompatibilityChangeReporter: Compat change id reported: 160794467; UID 10274; state: ENABLED
10-20 22:49:41.654 27563 27563 W pool-9-thread-1: type=1400 audit(0.0:734): avc:  denied  { read } for  name="version" dev="proc" ino=4026532008 scontext=u:r:untrusted_app_32:s0:c18,c257,c512,c768 tcontext=u:object_r:proc_version:s0 tclass=file permissive=0 app=io.homeassistant.companion.android
10-20 22:49:41.666 27563 27589 D CompatibilityChangeReporter: Compat change id reported: 194532703; UID 10274; state: ENABLED
10-20 22:49:41.666 27563 27589 D CompatibilityChangeReporter: Compat change id reported: 253665015; UID 10274; state: DISABLED
10-20 22:49:41.669 27563 27600 D vulkan  : searching for layers in '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/lib/arm64'
10-20 22:49:41.670 27563 27600 D vulkan  : searching for layers in '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/base.apk!/lib/arm64-v8a'
10-20 22:49:41.670 27563 27600 D vulkan  : searching for layers in '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.arm64_v8a.apk!/lib/arm64-v8a'
10-20 22:49:41.670 27563 27600 D vulkan  : searching for layers in '/data/app/~~6eXMfLzq2tD9v4DPOPpjoA==/io.homeassistant.companion.android-dng6hpHkgai-zraTFPEWnQ==/split_config.xxhdpi.apk!/lib/arm64-v8a'
10-20 22:49:41.670 27563 27600 I DMABUFHEAPS: Using DMA-BUF heap named: vframe-secure
10-20 22:49:41.689 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 237531167; UID 10274; state: DISABLED
10-20 22:49:41.693 27563 27563 D SensorReceiver: Received intent: android.media.RINGER_MODE_CHANGED
10-20 22:49:41.693 27563 27563 D SensorReceiver: Sensor audio_sensor corresponding to received event android.media.RINGER_MODE_CHANGED is disabled, skipping sensors update
10-20 22:49:41.701 27563 27563 W mpanion.android: Method java.lang.Object androidx.compose.runtime.snapshots.SnapshotStateMap.mutate(kotlin.jvm.functions.Function1) failed lock verification and will run slower.
10-20 22:49:41.701 27563 27563 W mpanion.android: Common causes for lock verification issues are non-optimized dex code
10-20 22:49:41.701 27563 27563 W mpanion.android: and incorrect proguard optimizations.
10-20 22:49:41.701 27563 27563 W mpanion.android: Method void androidx.compose.runtime.snapshots.SnapshotStateMap.update(kotlin.jvm.functions.Function1) failed lock verification and will run slower.
10-20 22:49:41.702 27563 27563 W mpanion.android: Method boolean androidx.compose.runtime.snapshots.SnapshotStateMap.removeIf$runtime_release(kotlin.jvm.functions.Function1) failed lock verification and will run slower.
10-20 22:49:41.704 27563 27563 W mpanion.android: Accessing hidden method Landroid/content/res/Resources$Theme;->getKey()Landroid/content/res/Resources$ThemeKey; (max-target-o, reflection, denied)
10-20 22:49:41.750 27563 27563 W ziparchive: Unable to open '/data/app/~~o6LKVi7Wdet8pSfkFbVuHw==/com.google.android.trichromelibrary_593815331-85EcbOZYtr2qQjEx75tBIA==/base.dm': No such file or directory
10-20 22:49:41.750 27563 27563 W ziparchive: Unable to open '/data/app/~~o6LKVi7Wdet8pSfkFbVuHw==/com.google.android.trichromelibrary_593815331-85EcbOZYtr2qQjEx75tBIA==/base.dm': No such file or directory
10-20 22:49:41.751 27563 27563 W mpanion.android: Entry not found
10-20 22:49:41.751 27563 27563 D nativeloader: Configuring clns-5 for other apk /data/app/~~o6LKVi7Wdet8pSfkFbVuHw==/com.google.android.trichromelibrary_593815331-85EcbOZYtr2qQjEx75tBIA==/base.apk. target_sdk_version=34, uses_libraries=ALL, library_path=/data/app/~~7_bjWbzOXUay65RD5VmMCw==/com.google.android.webview-JuUv_7bbFxMGWgZUdM6L8g==/lib/arm64:/data/app/~~7_bjWbzOXUay65RD5VmMCw==/com.google.android.webview-JuUv_7bbFxMGWgZUdM6L8g==/base.apk!/lib/arm64-v8a:/data/app/~~o6LKVi7Wdet8pSfkFbVuHw==/com.google.android.trichromelibrary_593815331-85EcbOZYtr2qQjEx75tBIA==/base.apk!/lib/arm64-v8a, permitted_path=/data:/mnt/expand
10-20 22:49:41.751 27563 27563 D nativeloader: Extending system_exposed_libraries: libedgetpu_dba.google.so
10-20 22:49:41.752 27563 27563 D nativeloader: Configuring clns-6 for other apk /data/app/~~7_bjWbzOXUay65RD5VmMCw==/com.google.android.webview-JuUv_7bbFxMGWgZUdM6L8g==/base.apk. target_sdk_version=34, uses_libraries=, library_path=/data/app/~~7_bjWbzOXUay65RD5VmMCw==/com.google.android.webview-JuUv_7bbFxMGWgZUdM6L8g==/lib/arm64:/data/app/~~7_bjWbzOXUay65RD5VmMCw==/com.google.android.webview-JuUv_7bbFxMGWgZUdM6L8g==/base.apk!/lib/arm64-v8a:/data/app/~~o6LKVi7Wdet8pSfkFbVuHw==/com.google.android.trichromelibrary_593815331-85EcbOZYtr2qQjEx75tBIA==/base.apk!/lib/arm64-v8a, permitted_path=/data:/mnt/expand
10-20 22:49:41.753 27563 27563 I WebViewFactory: Loading com.google.android.webview version 117.0.5938.153 (code 593815331)
10-20 22:49:41.760 27563 27563 I cr_WVCFactoryProvider: Loaded version=117.0.5938.153 minSdkVersion=29 isBundle=true multiprocess=true packageId=2
10-20 22:49:41.764 27563 27625 E chromium: [1020/224941.764060:ERROR:variations_seed_loader.cc(69)] Failed to open file for reading. Errno: 2
10-20 22:49:41.767 27563 27563 I cr_LibraryLoader: Successfully loaded native library
10-20 22:49:41.767 27563 27563 I cr_CachingUmaRecorder: Flushed 7 samples from 7 histograms, 0 samples were dropped.
10-20 22:49:41.769 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.769 27563 27563 D ServerConnectionInfo: Using external URL
10-20 22:49:41.769 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.769 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.769 27563 27563 D ServerConnectionInfo: Using external URL
10-20 22:49:41.769 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.771 27563 27592 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.778 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.789 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.797 27563 27630 D TrafficStats: tagSocket(142) with statsTag=0xffffffff, statsUid=-1
10-20 22:49:41.830 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 214741472; UID 10274; state: ENABLED
10-20 22:49:41.832 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 171228096; UID 10274; state: ENABLED
10-20 22:49:41.853 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 210923482; UID 10274; state: ENABLED
10-20 22:49:41.863 27563 27563 D RenderScript HIDL Adaptation: IRenderScriptDevice::getService()
10-20 22:49:41.863 27563 27563 D RenderScript HIDL Adaptation: IRenderScriptDevice::getService() returned 0x0
10-20 22:49:41.863 27563 27563 D RenderScript HIDL Adaptation: Using Fallback Path.
10-20 22:49:41.867 27563 27563 D mpanion.android: Successfully queried cache dir: /data/user_de/0/io.homeassistant.companion.android/code_cache
10-20 22:49:41.867 27563 27563 D RenderScript: Setting cache dir: /data/user_de/0/io.homeassistant.companion.android/code_cache
10-20 22:49:41.868 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.868 27563 27563 D IntegrationRepository: isAppLocked(): false. (LockEnabled: false, appActive: false, expireMillis: 0, currentMillis: 1697834981868)
10-20 22:49:41.871 27563 27563 D WebviewActivity: Current webview package com.google.android.webview and version 117.0.5938.153
10-20 22:49:41.872 27563 27563 D WebviewActivity: Matter commissioning status changed to NOT_STARTED
10-20 22:49:41.873 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.873 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.873 27563 27563 D IntegrationRepository: isAppLocked(): false. (LockEnabled: false, appActive: false, expireMillis: 0, currentMillis: 1697834981873)
10-20 22:49:41.875 27563 27678 D libEGL  : loaded /vendor/lib64/egl/libGLES_mali.so
10-20 22:49:41.875 27563 27656 W cr_media: BLUETOOTH_CONNECT permission is missing.
10-20 22:49:41.876 27563 27656 W cr_media: registerBluetoothIntentsIfNeeded: Requires BLUETOOTH permission
10-20 22:49:41.891 27563 27692 D CompatibilityChangeReporter: Compat change id reported: 263076149; UID 10274; state: DISABLED
10-20 22:49:41.925 27563 27563 D CompatibilityChangeReporter: Compat change id reported: 193247900; UID 10274; state: ENABLED
10-20 22:49:41.964 27563 27593 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.966 27563 27589 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=2d404bf3-5697-4e2a-b321-eb54b44f1993, tags={ io.homeassistant.companion.android.websocket.WebsocketManager } ]
10-20 22:49:41.969 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.969 27563 27563 D IntegrationRepository: isAppLocked(): false. (LockEnabled: false, appActive: false, expireMillis: 0, currentMillis: 1697834981969)
10-20 22:49:41.970 27563 27589 I WM-Processor: Moving WorkSpec (65279103-555f-471a-90fe-728e4eef73a5) to the foreground
10-20 22:49:41.979 27563 27721 D SensorWorker: Updating all Sensors in foreground.
10-20 22:49:41.980 27563 27721 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.980 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.980 27563 27563 D ServerConnectionInfo: Using external URL
10-20 22:49:41.980 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:41.980 27563 27563 D ServerConnectionInfo: Using external URL
10-20 22:49:41.990 27563 27563 W WindowOnBackDispatcher: sendCancelIfRunning: isInProgress=falsecallback=android.app.Activity$$ExternalSyntheticLambda0@10798d0
10-20 22:49:41.995 27563 27563 I WM-SystemFgDispatcher: Started foreground service Intent { act=ACTION_START_FOREGROUND cmp=io.homeassistant.companion.android/androidx.work.impl.foreground.SystemForegroundService (has extras) }
10-20 22:49:42.010 27563 27721 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:42.011 27563 27721 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:42.050 27563 27721 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:42.128 27563 27721 D SensorReceiver: Nothing to update for server 3 (Home)
10-20 22:49:42.129 27563 27721 I SensorReceiver: Sensor updates and sync completed
10-20 22:49:42.129 27563 27589 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=65279103-555f-471a-90fe-728e4eef73a5, tags={ io.homeassistant.companion.android.sensors.SensorWorker } ]
10-20 22:49:42.131 27563 27563 I WM-SystemFgDispatcher: Stopping foreground service
10-20 22:49:42.137 27563 27735 D WebviewActivity: External bus {"type":"config/get","id":1}
10-20 22:49:42.139 27563 27721 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:42.139 27563 27721 D ServerConnectionInfo: Using external URL
10-20 22:49:42.140 27563 27563 D WebviewActivity: externalBus({"id":1,"type":"result","success":true,"result":{"hasSettingsScreen":true,"canWriteTag":true,"hasExoPlayer":true,"canCommissionMatter":true,"hasAssist":true}});
10-20 22:49:42.141 27563 27721 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:42.141 27563 27721 D ServerConnectionInfo: Using external URL
10-20 22:49:42.143 27563 27736 D TrafficStats: tagSocket(302) with statsTag=0xffffffff, statsUid=-1
10-20 22:49:42.164 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:42.164 27563 27563 D ServerConnectionInfo: Using external URL
10-20 22:49:42.165 27563 27563 D WebviewActivity: Callback null
10-20 22:49:42.165 27563 27563 D WebviewActivity: Color from webview is "#101e24-SPACER-#111111"
10-20 22:49:42.166 27563 27563 D WebviewActivity: Color from webview is "#101e24-SPACER-#111111"
10-20 22:49:42.166 27563 27721 D WebViewPresenterImpl: Try getting color from webview color "#101e24".
10-20 22:49:42.166 27563 27721 I WebViewPresenterImpl: Found color -15720924.
10-20 22:49:42.166 27563 27721 D WebViewPresenterImpl: Try getting color from webview color "#111111".
10-20 22:49:42.166 27563 27721 I WebViewPresenterImpl: Found color -15658735.
10-20 22:49:42.343 27563 27736 E WebSocketRepository: Websocket: onFailure
10-20 22:49:42.343 27563 27736 E WebSocketRepository: java.net.ProtocolException: Expected HTTP 101 response but was '400 Bad Request'
10-20 22:49:42.343 27563 27736 E WebSocketRepository: 	at okhttp3.internal.ws.RealWebSocket.checkUpgradeSuccess$okhttp(RealWebSocket.kt:224)
10-20 22:49:42.343 27563 27736 E WebSocketRepository: 	at okhttp3.internal.ws.RealWebSocket$connect$1.onResponse(RealWebSocket.kt:170)
10-20 22:49:42.343 27563 27736 E WebSocketRepository: 	at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
10-20 22:49:42.343 27563 27736 E WebSocketRepository: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
10-20 22:49:42.343 27563 27736 E WebSocketRepository: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
10-20 22:49:42.343 27563 27736 E WebSocketRepository: 	at java.lang.Thread.run(Thread.java:1012)
10-20 22:49:42.344 27563 27721 E WebSocketRepository: Unable to authenticate
10-20 22:49:42.344 27563 27721 E WebSocketRepository: java.net.ProtocolException: Expected HTTP 101 response but was '400 Bad Request'
10-20 22:49:42.344 27563 27721 E WebSocketRepository: 	at okhttp3.internal.ws.RealWebSocket.checkUpgradeSuccess$okhttp(RealWebSocket.kt:224)
10-20 22:49:42.344 27563 27721 E WebSocketRepository: 	at okhttp3.internal.ws.RealWebSocket$connect$1.onResponse(RealWebSocket.kt:170)
10-20 22:49:42.344 27563 27721 E WebSocketRepository: 	at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
10-20 22:49:42.344 27563 27721 E WebSocketRepository: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
10-20 22:49:42.344 27563 27721 E WebSocketRepository: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
10-20 22:49:42.344 27563 27721 E WebSocketRepository: 	at java.lang.Thread.run(Thread.java:1012)
10-20 22:49:42.344 27563 27721 W WebSocketRepository: Unable to send message, not connected: WebSocketRequest(message={type=auth/current_user}, timeout=30000, eventFlow=null, eventTimeout=0, onEvent=null, onResponse=null)
10-20 22:49:46.908 27563 27739 D ProfileInstaller: Installing profile for io.homeassistant.companion.android
10-20 22:49:52.000 27563 27563 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:52.078 27563 27572 W mpanion.android: Cleared Reference was only reachable from finalizer (only reported once)
10-20 22:49:54.198 27563 27563 W WindowOnBackDispatcher: sendCancelIfRunning: isInProgress=falsecallback=android.app.Dialog$$ExternalSyntheticLambda2@7c8622e
10-20 22:49:54.199 27563 27600 D OpenGLRenderer: endAllActiveAnimators on 0xb4000073d4aaa7f0 (RippleDrawable) with handle 0xb400007394ad92e0
10-20 22:49:54.204 27563 27563 D IntegrationRepository: setAppActive(): false
10-20 22:49:54.205 27563 27563 D IntegrationRepository: setAppActive(): false
10-20 22:49:54.208 27563 27563 D SensorReceiver: Received intent: io.homeassistant.companion.android.UPDATE_SENSORS
10-20 22:49:54.209 27563 27720 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:54.234 27563 27720 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:54.234 27563 27720 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:54.276 27563 27563 D IntegrationRepository: isAppLocked(): false. (LockEnabled: false, appActive: false, expireMillis: 0, currentMillis: 1697834994276)
10-20 22:49:54.313 27563 27720 D ServerConnectionInfo: localUrl is: false, usesInternalSsid is: false, usesWifi is: false
10-20 22:49:54.324 27563 27563 D SettingsWearDetection: API unavailable for discovering nodes (no Wear)
10-20 22:49:54.351 27563 27728 D TrafficStats: tagSocket(270) with statsTag=0xffffffff, statsUid=-1
10-20 22:49:54.372 27563 27720 D SensorReceiver: Nothing to update for server 3 (Home)
10-20 22:49:54.372 27563 27720 I SensorReceiver: Sensor updates and sync completed
10-20 22:49:54.439 27563 27563 D IntegrationRepository: isAppLocked(): false. (LockEnabled: false, appActive: false, expireMillis: 0, currentMillis: 1697834994439)
10-20 22:49:54.440 27563 27563 D IntegrationRepository: setAppActive(): true
10-20 22:49:58.899 27563 27593 D LogcatReader: Read logcat for pid 27563

Here are the logs.

Are you by chance blocking the HA API’s? The app makes use of all connection methods which doesn’t happen in the browser. If nothing is being blocked try to log out and log back in to possibly fix the auth issue.

How do I check to see if I have anything blocked? I am on mobile data.

I cant answer that for you, that depends on your own network setup. Could be an nginx configuration issue or something else.

Ok, I checked and everything is already working properly. I had web sockets support disabled in nginx proxy manager. Thank you for your help.

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