Hi all,
I have an odd problem at the moment that I can’t seem to figure out the issue with, so hope someone can help.
Since buying a new iPhone and reinstalling from the backup I seem to be experiencing issues with the companion app only working when using the external address to gain access.
I have a static ip from my ISP and my own domain with reverse proxy set up - so if I use my external access url the companion app works perfectly well. However as soon as I arrive home I just get the “loading data” screen when on my home WiFi with the local IP as the address. When I turn off WiFi and the app uses the external address - no issue at all and the app loads.
Has anyone experienced anything like this before or have any suggestions as to what could be the issue?
James