No user for login

Hello everyone, yesterday I installed Home Assistant on a virtual machine. The process went well until creating an account. The thing is that somehow, the account wasn’t created, but it’s as if it was, because the login page does appear when I go to homeassistant.local. I try the user in the console, but it tells me that the user doesn’t exist. In fact, I look in the console at the list of users, and there are none.
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I tried everything, someone knows what to do?

What user does the GUI say you are logged in as look at the bottom of the left hand menu.