No user interface, can't reach home assistant

I started just a few weeks ago, and this happened before a few times, then it got resolved by power off - power on.

My installation: raspberry pi 5 with a SDD card, wired ethernet on a switch. Original power supply, one aeotec dongle for zwave, one sonoff dongle for zigbee.


Now all I see is this (in the app, in a browser similar).
HA runs, it has carried out some automations. But does not open the door for boss me :neutral_face:

update; shut down the raspberry PI by holding the reset/power button and have it boot again also with the button.

But because the disappearing user interface seemed to be happening more often, iā€™m still open for suggestions.

It is recommended to look into the logs.
Also it is recommended to get an overview on how much load your Pi gets, which current Version you have and generally some hints.

Do you use cumtom integrations?
Have you tried another Browser/deleted offlinedata/deleted cookies? ā†’ alternatively icognito mode or whatever its called in your respective browser.

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OK, this is what ā€œaboutā€ sais;

  • Core2024.12.1
  • Supervisor2024.11.4
  • Operating System14.0
  • Frontend20241127.6

I dont know where to find the load of the raspberry other then usage of diskspace; 1,9% of total space, processor usage currently (the graph only starts when you click it) 1% and memory usage 15%

in the logs there is this;
Logger: homeassistant.components.recorder.util
Bron: components/recorder/util.py:299
integratie: Recorder (documentatie, problemen)
Eerst voorgekomen: 09:09:30 (1 gebeurtenissen)
Laatst gelogd: 09:09:30

The system could not validate that the sqlite3 database at //config/home-assistant_v2.db was shutdown cleanly

the only integrations i added myself are HACS and LG thinq (from the HACS store) - the rest of the integrations are the ones home assistant came with from its own.

I highly recommend since you can review the general load over the day/s:

It looks like

The system could not validate that the sqlite3 database at //config/home-assistant_v2.db was shutdown cleanly

could be referred to your hard shutdown with your buttons.

So since you use HACS i would think about temporarily disabling/not using HACS and the custom integrations ā€¦ this would be the first thing I would try when my HA does not work as intended and when I have the same Issue like in the icognito mode / other browser (in which you havent logged in before)

Also stupid question:
is your SSD connected via USB to your PI?
Is the SSD connected to the USB3-Port? Afaik Pi5 has 2 usb2 and 2 usb 3 Ports ā†’ maybe double check that.

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thanks for your suggestions.

on the SSD - first off; I think there are no stupid questions.
the answer; I dont know - may sound strange - but I bought the Pi with SSD build in (in a nice metal case) Iā€™d need to open that up and seeā€¦
image

the instructions did not tell I could not use one of the other USB ports for my dongles. neither did i read if one of them is picky for USB2 or USB3.

I never tried incognito. at this very moment the interface is reachable and - weirdly enough - not on the android app, but fine on 2 different laptops.

I looked via reverse image seach that you seem to use argon neo 5 and it seems to use a HAT.
Should not be an issue though.

I am encountering ā€œloadingā€ issues with iOS when reopening the application when it has been opened before and when it is running in background and what I always did was closing the App on my Phone completely and opening it, solving my annoying issue.
But since im not having an Android, it seems to be rather an Android/local issue (on you phone).

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hmm yes and no.

on earlier instances that i had no access, it was on all platforms. so that is not an Android issue.

now my android app did not work, chrome browser from my android did not work either. But it did in incognitoā€¦ I cleared cache, I closed all apps, the app still did not work, but through chrome it worked. de-installed and re-installed the app, works again. The app does not allow to clear cache or whatever, next time I could try enforce that through Android itself maybe.

Lots of posts about problems with pi5 NVMe system getting bricked with HAOS 14.0

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Hmmm mind this; the updates went fine, the unit is not bricked; the automations keep running.
just the user interface does not open the door.

I never worked with version 13.x so I cant tell any difference.