Not able to backup into Samba drive

GuiAlDuS · January 14, 2025, 2:25pm

Hi,
I’m trying to backup from my HA that it’s running on a RPI4 into a remote Samba drive (over a Starlink connection) but I get this error:

Logger: homeassistant.components.backup
Source: components/backup/manager.py:790
integration: Backup (documentation, issues)
First occurred: 6:50:19 AM (6 occurrences)
Last logged: 8:05:58 AM

Error creating backup: Error getting backup details: Backup does not exist

How can I get more info about why it’s not being able to create the backup?
Thanks!

tom_l · January 14, 2025, 2:35pm

That’s um… a “brave” move.

The connection is far from reliable and drop-outs occur regularly.

Store the backup locally and use a cron job to start a copy/move service that can recover from dropped connections, (like r-sync with --append-verify) to copy/move it to your remote share.

GuiAlDuS · January 14, 2025, 7:36pm

Thanks a lot for your reply.
I tried to do the backup only locally but I also got the same error:

Logger: homeassistant.components.backup
Source: components/backup/manager.py:790
integration: Backup (documentation, issues)
First occurred: 12:57:07 PM (3 occurrences)
Last logged: 1:32:05 PM

Error creating backup: Error getting backup details: Backup does not exist

GuiAlDuS · January 14, 2025, 11:10pm

It seems the backup files are created but just 10Kb and the tars are empty.
Wonder what might be happening… ?

Steveb99 · January 15, 2025, 12:59am

Getting the same error. Not able to create any backup. Getting Log:

homeassistant.components.backup
Source: components/backup/manager.py:790
integration: Backup (documentation, issues)
First occurred: 2:52:48 PM (6 occurrences)
Last logged: 6:46:04 PM

Error creating backup: Error getting backup details: Backup does not exist

There is not much information available in the system.

Small files are being created in the backup directory with each attempt to create a backup.

What is the issue here?

tom_l · January 15, 2025, 1:57am

github.com/home-assistant/core

Automatic backup fails with litte/no info

opened 02:47PM - 04 Jan 25 UTC

jeffdeal

integration: backup

### The problem Ran a backup successfully after 2025.1 installation, but 4:45 A…M automatic backup fails. Automatic backup could not be created Warning ⸱ Reported by Backup The automatic backup could not be created. Please check the logs for more information. Another attempt will be made at the next scheduled time if a backup schedule is configured. ### What version of Home Assistant Core has the issue? 2025.1.0 ### What was the last working version of Home Assistant Core? 2025.11.whatever it was before ### What type of installation are you running? Home Assistant OS ### Integration causing the issue backup ### Link to integration documentation on our website _No response_ ### Diagnostics information _No response_ ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? ```txt Log message: Logger: homeassistant.components.backup Source: components/backup/config.py:328 integration: Backup (documentation, issues) First occurred: 4:53:55 AM (1 occurrences) Last logged: 4:53:55 AM Error creating backup: Error getting backup details: Backup does not exist ``` ### Additional information _No response_

GuiAlDuS · January 23, 2025, 2:34am

I’m thinking that my error is due to the space available on the SD card. I currently only have 3.3 GB free out of 16GB. I guess the RPI needs to create the backup locally before pushing it into the network drive even when we select to only save it remotely.

The sad thing is that to change the SD card to a larger one I will have to go from scratch due to the inability of creating back ups

GuiAlDuS · January 26, 2025, 7:39pm

I confirm. In my case the error was due to the lack of local storage space. I discovered the cause by changing the SD card and not by the generic error message HA showed.