Notification to iPhone App not working

Mobile Apps Home Assistant Companion for Apple
1

Hello Dear Community.

Since weeks and since two updates my notifications are not working anymore.

I have about 4-5 automations what is sending notify.notify service with message: Door is Open or Windows is open as soon the status of the door and windows sensor are changing.

I tried to restart the whole server many times also refreshed my application and my IOS too.

If I go to services and selecting notify.notify and write in some message I get this. This part is working.

- id: '1584267053421'
  alias: Door is open
  description: ''
  trigger:
  - device_id: 4b58752291f741a38b1bf8234428e835
    domain: binary_sensor
    entity_id: binary_sensor.contact_sensor
    platform: device
    type: opened
  condition: []
  action:
  - data:
      message: The door is open
    data_template:
      message: Door is open
    service: notify.notify

Any Suggestion I should try? Thank you very much.

2

Have you checked you iOS device name hasn’t changed?

This happened to me a few days ago and for some reason the device name on my iPhone changed, I changed it back and I now receive notifications again

My iPhone device name is Ads iPhone so the service address is;

service: notify.mobile_app_ads_iphone

You can view your iPhone name in the app

Open the app scroll to the bottom and under Configuration there is App Configuration/General

3

The solution: Multiple times occured my IOS device under entities. You have to delete all of them except one, the real one where the status of the sensor are real and updating. You restart the HomeAssistant Server and it will work. Since that mine is working correctly.

4

I have this issue too.

Where are you deleting the device from?

5

Integrations. IOS App. There are my devices.

1 Like
6

Thank you.

1 Like