My notifications stopped working several weeks ago. When I investigated i found that the name of the notification service had changed so I changed it in my automations but I’m only receiving the notifications when I’m connected to my local network. I don’t get anything when testing with wifi turned off on my iPhone. this is using notify.mobile_app_<nameofdevice>.
Only working locally means it’s likely working over Local Push, which makes me think your connectivity with Firebase is at issue. Go to the app’s Configuration > Notifications and tap the ‘reset’ button at the bottom. You should then be able to send pushes off the network. If this errors, it’s likely because you are blocking Firebase (either via VPN, AdGuard, or some other method) connectivity, which will block pushes.
Apps configuration in the companion app right?
Oh sorry I wrote the wrong word, look under Notifications.
Thanks. Got it.
This seems to have worked. At least if I disable wifi on my iPhone I’m still getting notifications via LTE. I’m going to setup a time triggered automation that will send me a test notification daily at noon just to be sure everything’s working (and to really annoy my co-workers 
).
My hope is that we’ll be able to leave Firebase behind shortly, which will eliminate this class of issues – using Apple’s push notification system directly eliminates all the rough edges.