NSPanel Pro - Display Works, But Touch Suddenly Stopped — Anyone Else?

Hardware
1

Hey all,

I just wanted to check if anyone else has experienced this — or at least raise some awareness in case it happens to others.

I’ve had my NSPanel Pro running smoothly for a while, but when I woke up the other day, the touchscreen was completely unresponsive. The display still works fine — it shows the UI, and I can control the volume via ADB (input keyevent 24 brings up the volume slider). But I can’t touch or interact with anything on the screen.

No recent changes or firmware updates. It was just sitting there overnight, and the next morning touch was completely dead.

I tried:

  • Rebooting it via ADB and unplugging power.
  • Running getevent — the touch controller (chsc_cap_touch) shows up, but absolutely no events are fired when I touch the screen.
  • The screen itself looks totally fine, and there’s no visible damage or moisture.
  • Even the volume overlay shows up with ADB input, but I can’t interact with it.

The weird thing is: everything else still works — it’s just the touch that’s gone. It feels like either the digitizer just silently died or the touch controller crashed and never recovered.

I bought it from StyraHem.se (in Sweden), but unfortunately I had ADB enabled so I’m guessing that voids the warranty.

Just wondering — has anyone else seen anything like this? I haven’t found a single post about this specific issue. Would love to know if I’m the only one or if this might be a more widespread (but rare) failure.

Thanks in advance!
/ Jonathan

2

I went around in circles for 3 days trying to figure out what broke with my NSPanel Pro. Bottom Line: Apparently the Java Script got too complex and was crashing the WebView app (which the HA Companion and Fully Kiosk Browser use). I downloaded the latest version, reinstalled it, rebooted and back to normal. You’ll need ADB and connect to your NSPanel remotely using it’s IP address

I was running something like v107 and what I installed was v136

Here are the steps and the summary from chatGPT, which stuck with me trying to figure this out

  1. Download the apk from here
  2. adb install -r com.google.android.webview_136.0.7103.60_arm64-v8a.apk
  3. adb shell settings put global webview_provider com.google.android.webview
  4. adb reboot
  5. adb shell dumpsys webviewupdate

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