Ongoing (battery?) issues with Aqara WXKG15LM

fversteegen · September 20, 2024, 5:31am

I really like how the Aqara WXKG15LM (battery powered double rocker wall switch) looks and costs. I am however facing ongoing issues with them. I have 3 wall switches and all 3 are having battery issues. Most of them times the wall switches even do not operate when I put new batteries in them (tried 2 different brands and multiple batteries). Yesterday I managed to bring 1 wall switch to live and paired it to Zigbee2MQTT, but this morning the wall switch is already fully dead.

If I test the batteries with a battery tester like the one below then batteries appear to be full.

Are other people experiencing the same erratic behavior?

Neil_Brownlee · September 20, 2024, 11:40am

Are you sure it’s the batteries? How many routers do you have near the switches?

Can you show us a map of your Zigbee network?

fversteegen · September 20, 2024, 12:08pm

Well… On the switch there is a small, blue light that should blink when a button is pushed. Also this light doesn’t go on when I push the button. On the other hand: I canno imagine me receiving 3 faulty switches (or receiving 25 faulty batteries from 2 vendors).

My Zigbee network is very stable with plenty of routers (6 within 4 meters direct line of sight to the switches). Find below a screenshow of my map (Aqara switch encircled in red)