Onvif integration not working with Hikvision cameras or NVR

timAU67 · June 13, 2024, 11:44pm

As per title, the Onvif integration is not working with my Hikvision NVR. It will find the NVR on my network, but fails to authenticate.

Could not authenticate: Unknown fault occured: <?xml version='1.0' encoding='utf-8'?> <head> <title>Unauthorized</title> <link rel="shortcut icon" href="data:image/x-icon;," type="image/x-icon"> </link> <body> <h2>Access Error: 401 -- Unauthorized</h2> <pre/> </body> </head>

Nothing in any other logs.

I can connect to the NVR using the same user/password/address using Onvif Device Manager software (in Windows), so it appears to be an issue with the integration authentication not with my setup.

I raised it as an issue on Github ONVIF integration won't authenticate with Hikvision digest authentication · Issue #119107 · home-assistant/core · GitHub and others are having the same problem.

I’m hoping the integration developer sees this and can have a look at it, but if not does anyone know of a work-around for this?

Running HAOS, latest version of everything, Hikvision system is a new install so fairly current hardware.

tefod-zz · September 30, 2025, 6:39am

Hi Tim,
did you ever manage to find a solution for this? I’m running into the exact same issue with my Annke I91DN (C1200). I’ve tried all possible settings (time sync, DST, admin, Admin etc.) but still can’t get it to work and I have exactly the same fault.

Thanks in advance!

jim_os · October 1, 2025, 9:08am

I don’t know what the current Annke firmware versions look like, but you do know that with Hikvision, or Annke OEM cameras from Hikvision, you first have to enable Onvif and create a separate user for that, right? It doesn’t work with the regular admin account, which you seem to be trying according to the screenshot.

tefod-zz · October 1, 2025, 11:41am

Thx!
Unfortuantely in the Annke firmware there’s no dialog to create a separate ONVIF user. That seems to exist only on Hikvision devices, but not on Annke. I tested with the ONVIF Device Manager and can access the camera (screenshot attached), so ONVIF itself is enabled and responding. Of course, that doesn’t necessarily mean it works with every integration, since there are different proably more than just one ONVIF protocols. I don’t want to waste more time debugging the Home Assistant ONVIF integration, so I’ll just go with the Hikvision integration instead.

jim_os · October 1, 2025, 2:38pm

Okay, then Annke seems to have changed this again for your cameras and/or NVR, or the firmware used for them. Annke’s December 2024 manual on the topic of Onvif still states:

4. When logged in, please go to the Configuration → Network → Advance Setting → Integration Protocol. Enable the “Onvif” and create an Onvif account.

But if you’ve integrated it via the Hikvision integration, that’s fine, and you’ll probably have more features than if you used the HA Onvif integration. I’m not familiar with the Hikvision integration, though, since I only use Dahua. My Dahua cameras and NVRs can be integrated easily via HA Onvif integration.