Trying to set up OPower for Evergy, but it just throws “Unknown error occurred”
I can log into Evergy web page no problem.
No idea where to go to troubleshoot this.
Ideas?
Core Log:
Logger: aiohttp.server
Source: /usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py:481
First occurred: 8:43:04 PM (9 occurrences)
Last logged: 9:21:53 PM
Error handling request from 172.28.3.2
Traceback (most recent call last):
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_protocol.py", line 510, in _handle_request
resp = await request_handler(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_app.py", line 569, in _handle
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/web_middlewares.py", line 117, in impl
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
return await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 41, in headers_middleware
response = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
result = await handler(request, **request.match_info)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 83, in with_admin
return await func(self, request, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 227, in post
return await super().post(request, flow_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper
return await method(view, request, data, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 121, in post
result = await self._flow_mgr.async_configure(flow_id, data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 336, in async_configure
result = await self._async_configure(flow_id, user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 383, in _async_configure
result = await self._async_handle_step(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
flow, cur_step["step_id"], user_input
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 487, in _async_handle_step
result: _FlowResultT = await getattr(flow, method)(user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/opower/config_flow.py", line 88, in async_step_user
errors = await _validate_login(self.hass, user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/opower/config_flow.py", line 51, in _validate_login
await api.async_login()
File "/usr/local/lib/python3.13/site-packages/opower/opower.py", line 200, in async_login
self.access_token = await self.utility.async_login(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
self.session, self.username, self.password, self.optional_mfa_secret
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/local/lib/python3.13/site-packages/opower/utilities/evergy.py", line 70, in async_login
login_parser.verification_token
AssertionError: Failed to parse login verification token
Same issue here
I have had this setup successfully in the past. However, within the last few upgrades to Home Assistant, I have started receiving this error. I am wondering if there is some new compatibility error in 2025.7.X?
UPDATE: I just found this as it appears to be a bug with updates to Evergy’s interface. Evergy not working for Midwest region · Issue #149552 · home-assistant/core · GitHub
Thanks for this post…I thought it was because I added MFA…then I noticed I was missing data for several days. Tried a password reset, disabled MFA, etc. and found thread. 
Just got a different error about session expiration – different can be better, right (?) --kinda hoped something was working again due to some recent update. Nope. Still, I checked github for any updates and . . . github is down for me. 
I’m starting to get the idea that this may not be a fixable problem from the home assistant POV.
Mine has been working good for sometime, but about a week ago or so, it was no longer retrieving data from Evergy. I don’t recall the error, but the way I fixed it was logging into Evergy’s website (just in a browser window–nothing in HA)–it seemed to clear up the error. I don’t understand why that would work, but it did (coincidence?). Let me know if you try that and it works.
I wondered about that too with the error I got, so I went and logged in to my KCPL^B^B^B^B Evergy account on the web. I got logged in, but no luck, nothing changed back in HA.
I had the issue with not being able to login to Evergy. It kept sending me texts with MFA codes to type in. I went in, reset MFA settings, logged out, logged in, said NO to setting up MFA. Then went back to HA and logged back in, took about a minute but it worked!
i can confirm this works. in my case i had to log in and out on one browser. then i used a second browser to log in and confirm no MFA.