Owntracks cloud component

I have owntracks on my phone and my wife’s phone. We both have the OnePlus6T.

I have set up the configurations exactly the same on both phones with OwnTracks and they are set on “Significant Changes” mode.

My phone location updates perfectly in Home Assistant, but my wife’s never does.

When using the Nabu Casa webhooks, do I have to create a separate hook for each device? I assumed I could use the same hook since it’s specific to the service not necessarily the device…

Is there any other troubleshooting I could look for when trying to figure out why her location never updates when mine does just fine with all the same configs?