The hardware design of your ITead Zigbee adapter is almost 100% an issue too, so be sure to read this:
The MCU chip they use is very powerful so can handle loads of connected devices, but the antenna design and unshielded board they use have huge issues with electromagnetic interference. Again read:
Thanks for the screen shots, I do see the trigger options but nothing gets triggered on button presses. I am using the Sonoff stand along bridge which is tasmotized (not using the dongle).
Pairing the device almost always is successful and I see the power level updates being recorded correctly, just that the button presses are not coming through.
I was able to workaround the issue with some limitations though (no color temperature control). Here how I got it working:
Enable ZHA
Pair the remote (4x presses on the pair button then press any button while pairing to prevent it to go to sleep)
Pair a bulb
Remove ZHA integration (not sure if it’s needed)
Launch zigbee2mqtt, pair the devices there, update firmware on the remote, unbind it from the default group, create a “magic group”, bind the remote to the group. Detailed description. After that you will get your remote and bulb binded.
go back to HASS
Add ZHA integration if you removed it earlier
Everything’s working (except color temperature control and zha_events apearing in HA).
I’ve failed to setup scenes as described on the zigbee2mqtt page to get the color temperature changing working with scenes. Will update if I will be managed to.