Person not showing up

Configuration
1

I’ve got 3 people on my HA, all 3 have devices linked for location tracking but only 2 show up as a person to add to the map. Only 2 show up in developer tools. I tried removing the missing person and recreating it but still it will not show up. What am I doing wrong?

2

The device tracker selected for the person must contain gps data to appear on the map. Does the problem entity have a tracker that supplies gps coordinates?

3

Yes it does
I can see the device tracker that is linked to it fine, but the person does not appear under anything

4

If you go to dev tools → states tab, you cannot see it there?

5

No only the two other users

6

Try clearing your browsers cache and look again. You can also go to dev tools → template tab and enter

{{ states.person | map(attribute='name') | join(', ') }}

This should show all persons in HA.

7

I’m using the app currently but it was also the same earlier on my PC
Entering that showed just the 2

8

Is the missing person entity allowed to log in? I don’t think they will show without permission to log in.

9

Yeah they can log in fine

10

Making additional persons without deleting the problem one, yields the same result?

11

I created a user using a different name and that seems to work, so it just seems using that name is broken. Odd

12

I’ve never had it happen with a person but I’ve had similar experiences with other integrations. You should be able to delete the problem one now then change the name of the working one after a restart if you want to use the original name.

13

Deleting it and changing the name broke it again, so I’ll just stick with the nickname instead. Very strange though

14

Hi I had a similar problem, created the Person and also used the credentials to login with another account but I don’t know why, I couldn’t see the Person in the tab Person. With my workaround I fiex. Enable the advanced mode, under notification menù, click on the name of your profile then enable advanced mode. One you have done tihs, go in Person tab and click on it. Now you should see also the user menù. Click on it and delete the user doesn’t show in the person tab. Create again the person without give login access to it. Then select the person created, now you should be able to see it in the Tab Person, and enable the login credentials.

Hope it is useful