Person state changes frequently

Person added with a mobile phone and device tracker was working great till yesterday. the state goes away and home frequently. there is no connection problem while it chances. i can ping both side and no errors on connection from mikrotik but state goes away and home again and agail… suggessions please.

What kind of tracker is it?

sorry for that, its a arp ping tracker. accepts as at home after 10sec

all pings fine for both side.

Pings does not work for phones.
Phones goes to sleep and they don’t respond.

You need a different way.
GPS and wifi ssid tracker can easily be accomplished with the companion app.
Bluetooth is nothing I personally has experience of but some swear by it.

was working great till i change my mikrotik router. im sure about all configurations but no result. ill try to change the router again.