If you cannot ping it on your network, the integration cannot work. Maybe you’re on a VLAN? Or a some different subnet? The Philips app connects to the cloud and the device connects to the same cloud, so they don’t talk directly even if on the same network.
I am pretty sure there is no VLAN setup by the WiFi router. Also there is only one subnet setup, and DHCP is used in my network, so all connected devices should use the same subnet setup. Snooping the network for a while, and seems there is no device that responses to ARP request. That’s quite weird given it apparently can connect to cloud and be connected from cloud.
Do you know which protocol is used when the cloud want to talk to the device? Thanks!
fixed. turns out to be the issue with dual mode WiFi. I have forced my HA machine to use 2.4Ghz band and then it works now.
Hi all, I am new here since I’d like to join the HA users soon!
Question: would it be possible to manage a Philips heater (5000 serie) the same way as these purifiers? My heater is known by the AIR+ App.
Thanks,
brannou
You are being dramatic, because whatever anyone says, the person writing the code will do what they want.
I can ASK whatever I want. Don’t put words in my mouth with crap like “demand”. I demand nothing, I’m not paying the person.
Some update from the integration front. I now support the following new devices:
- AMF765 (@suxus-zz , @Stoyan_Dimitrov )
- AMF870
- CX5120 (the heater, @brannou )
- AC3858/86
that also brings the corresponding new icons.
Thanks to everyone who helped out big time to get the data out of the devices, for the endless debugging sessions - and of course for the kind coffee!
Get it while it’s fresh
No worries, I’m still on it. If you enjoy it, you can get me a coffee 
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Hello all!
I have just purchased the Philips AC0650 and have tried to connect but unsuccesful. I did see that it’s not listed as a supported device. Question is… would it be possible to get it support (if I provided the necessary info) or is there no chance for this model and should I upgrade to the AC0850 instead?
Thanks in advance for feedback!
I looked into this device before with someone else but apparently the device did not reply to any data request:
The AC0850 definitely works, I have that myself. But before you change the model, can you try to query it for some data? Maybe you’re more lucky. Please follow this guide:
Thanks for super quick response! I followed the instructions in a test environment and have this result
Does that help at all?
This seems to be the same error as the other user saw. So the AC0650 might do something different, who knows. So sorry, I cannot help.
Yes… I noticed the same in the Issue that was opened by William. The device does not seem to respond at all.
Thanks for your help! I will box it, send back and get myself the AC0850 instead.
UPDATE: The AC0850 has arrived today. Connected to Wifi and Auto Discovered by Home Assistant. Thanks for great integration!
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I just ordered a Philips AMF765 as well and also tracking the same topic.
Please let me know if you’ve been able to find a solution to link it with HA?
The AMF765 is now supported.
Offtopic concerning another dev : After reading about the XZ-exploit (raised some awareness with me) I liked your reply even more reading it now for the first time.
So I’m trying to get this to work.
I have 3 times Philips AC1715/10 devices which are on the supported list.
The integration GitHub - kongo09/philips-airpurifier-coap: 💨 Philips AirPurifier custom component for Home Assistant. Supports local CoAP protocol. (latest version .20 but same with older) does not auto discover but I can also not add manually and will come back with 'cannot connect to device ’
I have to tons of integrations running that connect to a local IP adress so I don’t think it is a network issue.
Any advice?
Please try to talk to the devices as described in the readme. Does that work?
I am having similar issues as @Tyfoon @kongo09 I got the CX5120 and have a ‘timeout’ error, when running the commands in the readme I get a hang
$ aioairctrl --host 192.168.1.22 status --json
That might indicate that your device does not support the encrypted coap communications that the integration is using. There were a few reports of newer devices that don’t work - maybe the API got closed for them? Plus, there are also older devices that talk a different protocol, that the integration is not supporting.
I’m currently experimenting with extra humidifier entities to control the 2-in-1 and humidification devices. If you have one of those, please try the latest v0.25.0-beta.5 and give me some feedback here: Represent humidifiers by humidifier entity instead of fan entity · Issue #198 · kongo09/philips-airpurifier-coap · GitHub