Hi everyone,
I am having an issue with a Philips Hue Dimmer switch V2 I’ve had for two years.
Context : Switch used to work fine.
One day I try to use it but it’s… off ? Fidled with the battery and figured that was it but it was still behaving weird. This is a remote I don’t use often. So I did a bit of digging.
I am using Zigbee2Mqtt with a ZBDongle-E running latest multipan. Every software piece is up to date in my HA.
Here is the log, keep in mind I am not touching the remote and it’s blinking green:
info 2024-08-14 15:46:06z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4', payload '{"action":"down_hold","action_duration":398.254,"battery":100,"linkquality":255,"update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null}'
info 2024-08-14 15:46:06z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4', payload '{"action":"","battery":100,"linkquality":255,"update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null}'
info 2024-08-14 15:46:06z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4/action', payload 'down_hold'
info 2024-08-14 15:46:07z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4', payload '{"action":"down_hold","action_duration":399.061,"battery":100,"linkquality":255,"update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null}'
info 2024-08-14 15:46:07z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4', payload '{"action":"","battery":100,"linkquality":255,"update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null}'
info 2024-08-14 15:46:07z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4/action', payload 'down_hold'
info 2024-08-14 15:46:08z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4', payload '{"action":"down_hold_release","battery":100,"linkquality":255,"update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null}'
info 2024-08-14 15:46:08z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4', payload '{"action":"","battery":100,"linkquality":255,"update":{"installed_version":-1,"latest_version":-1,"state":null},"update_available":null}'
info 2024-08-14 15:46:08z2m:mqtt: MQTT publish: topic 'homeassistant/device_automation/0x001788010b7a0ad4/action_down_hold_release/config', **payload '{"automation_type":"trigger","device":{"identifiers":["zigbee2mqtt_0x001788010b7a0ad4"],"manufacturer":"Philips","model":"Hue dimmer switch (929002398602)","name":"0x001788010b7a0ad4","sw_version":"2.45.2_hF4400CA","via_device":"zigbee2mqtt_bridge_*[identifier]*"},"origin":{"name":"Zigbee2MQTT","sw":"1.39.1","url":"https://www.zigbee2mqtt.io"},"payload":"down_hold_release","subtype":"down_hold_release","topic":"zigbee2mqtt/0x001788010b7a0ad4/action","type":"action"}'**
info 2024-08-14 15:46:08z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/0x001788010b7a0ad4/action', payload 'down_hold_release'
End of the device communication and it’s now off
What I tried :
Switching the battery, disassembling the remote to see if the button was stuck, re-pairing (without and without forceful removal), reseting the hue remote.
The log doesn’t seem “normal” and the device switchs off once HA send the last command you can see in the log. I have to remove the battery and put it back for it to keep spamming the hold down action until it… goes off due to the HA command?
I am a bit of a begineer and I am looking for ANY advice you could have.
What I have left to try: pair to Hue bridge
Thanks for your help!