Plex intergration: Plex server could not be reached: %s", server_config[CONF_URL]

Configuration
1

Hello, I’m trying to setup the new plex intergration, I’m using my WAN URL which i can access both on LAN and lets say for testing on LTE via mobile, so it works. I’ve authorized and logged in on plex.tv. But i get the following error:

hu Oct 17 2019 19:13:04 GMT+0200 (Central European Summer Time)
Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 672, in urlopen
    chunked=chunked,
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 421, in _make_request
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 416, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/local/lib/python3.7/http/client.py", line 1336, in getresponse
    response.begin()
  File "/usr/local/lib/python3.7/http/client.py", line 306, in begin
    version, status, reason = self._read_status()
  File "/usr/local/lib/python3.7/http/client.py", line 275, in _read_status
    raise RemoteDisconnected("Remote end closed connection without"
http.client.RemoteDisconnected: Remote end closed connection without response

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 720, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 400, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/usr/local/lib/python3.7/site-packages/urllib3/packages/six.py", line 734, in reraise
    raise value.with_traceback(tb)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 672, in urlopen
    chunked=chunked,
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 421, in _make_request
    six.raise_from(e, None)
  File "<string>", line 3, in raise_from
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 416, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/local/lib/python3.7/http/client.py", line 1336, in getresponse
    response.begin()
  File "/usr/local/lib/python3.7/http/client.py", line 306, in begin
    version, status, reason = self._read_status()
  File "/usr/local/lib/python3.7/http/client.py", line 275, in _read_status
    raise RemoteDisconnected("Remote end closed connection without"
urllib3.exceptions.ProtocolError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/plex/config_flow.py", line 84, in async_step_server_validate
    await self.hass.async_add_executor_job(plex_server.connect)
  File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/plex/server.py", line 79, in connect
    _connect_with_url()
  File "/usr/src/homeassistant/homeassistant/components/plex/server.py", line 73, in _connect_with_url
    self._url, self._token, session
  File "/usr/local/lib/python3.7/site-packages/plexapi/server.py", line 102, in __init__
    data = self.query(self.key, timeout=timeout)
  File "/usr/local/lib/python3.7/site-packages/plexapi/server.py", line 341, in query
    response = method(url, headers=headers, timeout=timeout, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 546, in get
    return self.request('GET', url, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 533, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 646, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 498, in send
    raise ConnectionError(err, request=request)
requests.exceptions.ConnectionError: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/aiohttp/web_protocol.py", line 418, in start
    resp = await task
  File "/usr/local/lib/python3.7/site-packages/aiohttp/web_app.py", line 458, in _handle
    resp = await handler(request)
  File "/usr/local/lib/python3.7/site-packages/aiohttp/web_middlewares.py", line 119, in impl
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/real_ip.py", line 40, in real_ip_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 73, in ban_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 231, in auth_middleware
    return await handler(request)
  File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 128, in handle
    result = await result
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 164, in post
    return await super().post(request, flow_id)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 48, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 90, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 89, in async_configure
    result = await self._async_handle_step(flow, cur_step["step_id"], user_input)
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 132, in _async_handle_step
    result: Dict = await getattr(flow, method)(user_input)
  File "/usr/src/homeassistant/homeassistant/components/plex/config_flow.py", line 141, in async_step_select_server
    return await self.async_step_server_validate(config)
  File "/usr/src/homeassistant/homeassistant/components/plex/config_flow.py", line 93, in async_step_server_validate
    "Plex server could not be reached: %s", server_config[CONF_URL]
KeyError: 'url'

Any advise?

2

Use the local address

3

Not really what i’m looking for because i want to use SSL, have it set on forced on the server side.

4

Plex server log:

Oct 17, 2019 20:42:59.946 [0x80c5ee500] DEBUG - Request: [192.168.x.x:35032] rejected because secure connections are required

Plex config:

plex:
  token: !secret plex_token
  host: !secret plex_host
  ssl: true
  verify_ssl: false
  media_player:
    use_episode_art: true
    show_all_controls: true

Thats weird isnt it?

Edit:

After a reboot off HA i see this, which is even more strange:

Oct 17, 2019 21:15:04.962 [0x80c5ee500] DEBUG - Request: [192.168.x.x:32916 (WAN)] GET / (8 live) TLS GZIP Signed-in Token ()
Oct 17, 2019 21:15:04.962 [0x80c5ee500] DEBUG - Completed: [192.168.x.x:32916] 401 GET / (8 live) TLS GZIP 0ms 435 bytes
Oct 17, 2019 21:15:22.553 [0x80c5ee500] DEBUG - Request: [192.168.x.x:33374 (WAN)] GET /library/sections/all (9 live) TLS GZIP Signed-in Token ()
Oct 17, 2019 21:15:22.553 [0x80c5ee500] DEBUG - Completed: [192.168.x.x:33374] 401 GET /library/sections/all (9 live) TLS GZIP 0ms 357 bytes
5

Original issue might be related to this recent fix: https://github.com/home-assistant/home-assistant/issues/27515. Forcing SSL causes the error based on a bad assumption on my part, sorry.

6

Dang thats nice, was pulling my hair out haha. It said it should use the link provided by plex so specifying it would not work, after the initial setup? I want to use a local domain with SSL or the plex direct url since i have not opened a port.

Should work in HA q 100.3?

Thank you very much

7

Yeah, it should be included in 0.100.3.

It should still work if you specify manually, but in 0.100.3 it will use the proper hostname to allow the cert to be fully validated.

8

Hmm, i’ve did this all via manual config. Then it shows up @ the integration page, then i authorize, select the server and get the error.

9

Can you try with 0.100.3 and let me know the results?

10

.101.0b0 Works! Thanks

1 Like