Plug entities status unknown in HA but can be changed in ZB2MQTT UI

bellyup64 · August 12, 2022, 4:41pm

I’m new to zigbee.

I have 3 sonoff s40 plugs, they are paired and show in the ZB webui:

plug details:

They can be controlled from the ZB2MQTT web ui:
zb2

but they keep going to unknown status in HA:
zb3

The entity name is correct and when I deleted and reinstalled zb2mqtt they were found by HA last night and again today they have disappeared. I tested my ikea button and its still triggering my HA automation.

This is probably something easy but I’m new to zigB. I would greatly appreciate any help.

bellyup64 · August 13, 2022, 5:45am

I updated my socat (zigbee2mqtt options)
from:
enabled: false
to
enabled: true

and it seems to work now. I will monitor and update if it fails tomorrow.

bellyup64 · August 13, 2022, 9:30pm

The devices still disappeared the next day.

bellyup64 · August 14, 2022, 1:14am

I uninstalled, deleted files and reinstalled. seems ok

bellyup64 · August 14, 2022, 6:31pm

disappeared this morning again.
I’m also having inconsistances between my ikea buttons. I have 3 buttons and only one still shows the on action the other two have lost any actions except for battery change status.

ddaniel · August 14, 2022, 6:35pm

Try manually turn off and on plugs. It should be possible on the plug and check then in home assistant. Do you have anything connected to those plugs?

bellyup64 · August 14, 2022, 6:49pm

I’ve been playing with me settings alot but I’ve tried to get everything back to default: Does anything stand out?

external_converters: []
devices:
  - devices.yaml
groups:
  - groups.yaml
homeassistant:
  legacy_entity_attributes: true
permit_join: true
mqtt:
  base_topic: zigbee2mqtt
  server: mqtt://<I removed the ip>
  user: ''
  password: ''
serial:
  port: >-
    /dev/serial/by-id/usb-Silicon_Labs_CP2102N_USB_to_UART_Bridge_Controller_8cd37a9cfd93eb11a321a85b3d98b6d1-if00-port0
advanced:
  log_level: error
  pan_id: 473
  channel: 25
  network_key:
    - 114
    - 35
    - 78
    - 229
    - 60
    - 75
    - 182
    - 61
    - 114
    - 223
    - 127
    - 125
    - 228
    - 130
    - 158
    - 209
  availability_blocklist: []
  availability_passlist: []
  log_syslog:
    app_name: Zigbee2MQTT
    eol: /n
    host: localhost
    localhost: localhost
    path: /dev/log
    pid: process.pid
    port: 123
    protocol: tcp4
    type: '5424'
  homeassistant_legacy_entity_attributes: false
  legacy_api: false
  legacy_availability_payload: false
  last_seen: ISO_8601_local
device_options:
  legacy: false
blocklist: []
passlist: []
queue: {}
frontend:
  port: 8099
experimental: {}
availability: true

bellyup64 · August 14, 2022, 6:55pm

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ddaniel · August 14, 2022, 7:02pm

When you are trying to solve the problem go with the most obvious and easiest solutions. Try repairing those plugs. They should work as a routers. I never had a router problem in zigbee network nor they ever unpair from the network.

bellyup64 · August 14, 2022, 9:13pm

Thank you very much Daniel I really appreciate your help.
I’ve tried repairing devices and that does seem to help my issue.

I’m wondering if its an issue with MQTT now but honestly I feel lost. I recreated then restored my home assistant VM but that didn’t make a difference either.

ddaniel · August 14, 2022, 9:22pm

There is one thing that i dont understand. Why people are using VM for home assistant?
It’s oke for testing but it’s seems to me that things are not made to be run in vms.
I don’t say that this is causing your problems, but home assistant must be running 24/7 otherwise it’s pointless.
I have zigbee network for a year or more. I installed supervisor on debian. For time to time some sensor or end device will disconnect but router never ever disconnected from the network.

bellyup64 · August 14, 2022, 9:29pm

I’ve been running HA in a VM for a few years now. I’ve been using zwave for most of my devices but ZB is so cheap and flexible that I’ve started playing with it. I think the issues started when I tried to migrate to @MQTT.

Recreating the VM was just a shot in the dark because I had moved around my USB ports a while back and thought that might be effecting the controller.

I finally got the ikea buttons to get their correct actions “on action” instead of unknown… which is a win!

ddaniel · August 14, 2022, 9:42pm

I never used ha in vm and I’m not planning to do so. I don’t think that ha os or docker was engendered to be run in vm. I don’t say that this is causing you troubles but consider moving it to haos or debian as it’s supported.

bellyup64 · August 20, 2022, 6:04pm

I’ve found a referenced issue with unraid and I’m trying the usb manager app with connect as serial only to fix the issue:

https://forums.unraid.net/topic/113301-passthrough-of-conbee-ii-zigbee-usb-gateway-to-home-assistant-virtual-machine/page/2/

bellyup64 · August 30, 2022, 11:52pm

For anyone else reading this, I believe its a problem with the controller. I flashed it but it still will disconnect every couple days.
I have changed the cable and moved the off the home assistant zb2mqtt and I’m running it in a docker now but still have the same issue so that removes HA from the issue.
To fix it without replacing the controller I just have the docker auto restart on disconnect, its been two weeks and I dont notice any disconnects. Eventually I will probably have to replace the controller but thats future me’s problem.