Problem with Broadlink rm4 Pro

Hello everyone,
Today i got a problem, my RM4 Pro is not working with my Samsung TV, it is IR Based. I managed to delete it and try to add it again, but i can’t, every time I try to add the TV remote control i get an error " Operation failed, please try again later. The crazy thing that the remote in test phase working just fine, but when i hit “it’s working” button, i get this error message.
Could you please help me with this issue?
Thanks in advance.
Sincerely
Hossam

1 Like

Im having the exactly same problem with my LG tv.

I’m having the exact problem with my Samsung tv… the thing is I’m sure I had it working past that point a few times when I first was fiddling with it… I’m thinking possibly a firmware update has created this problem… or based on when you both posted your questions, maybe their server has a problem…

Did anyone get to fix this problem?
I’m still geting the same error message when I try to add the TV

Good morning, someone was able to solve this problem. I have two RM4s and they both do the same thing with two different TVs.