Problem with Ring integration - last few weeks but bad today: Error fetching Ring active dings data

Third party integrations
1

For months the Rung integration and doorbell worked very well and reliably. But over the past couple of weeks it keeps failing to activate the “ding” sensor. Typically, after a reboot it works once and then fails. I’m notaware of making any changes that should affect this.

My System currently - no March updates applied as seemed to break DeConz for me.

Home Assistant 2023.2.5
Supervisor 2023.03.1
Operating System 9.5
Frontend 20230202.0 - latest

From the logs:

Logger: homeassistant.components.ring
Source: components/ring/__init__.py:219
Integration: Ring ([documentation](https://www.home-assistant.io/integrations/ring), [issues](https://github.com/home-assistant/home-assistant/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+ring%22))
First occurred: 1:03:13 AM (273 occurrences)
Last logged: 2:16:55 AM

* Error fetching Ring active dings data: HTTPSConnectionPool(host='api.ring.com', port=443): Max retries exceeded with url: /clients_api/dings/active?api_version=9 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7f013a00>: Failed to establish a new connection: [Errno -3] Try again'))
* Error fetching Ring active dings data: HTTPSConnectionPool(host='api.ring.com', port=443): Max retries exceeded with url: /clients_api/dings/active?api_version=9 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7f010430>: Failed to establish a new connection: [Errno -3] Try again'))
* Error fetching Ring active dings data: HTTPSConnectionPool(host='api.ring.com', port=443): Max retries exceeded with url: /clients_api/dings/active?api_version=9 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7f012ec0>: Failed to establish a new connection: [Errno -3] Try again'))
* Error fetching Ring device data: HTTPSConnectionPool(host='api.ring.com', port=443): Max retries exceeded with url: /clients_api/ring_devices?api_version=9 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f6b858eb0>: Failed to establish a new connection: [Errno -3] Try again'))
* Error fetching Ring active dings data: HTTPSConnectionPool(host='api.ring.com', port=443): Max retries exceeded with url: /clients_api/dings/active?api_version=9 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f6b7d5900>: Failed to establish a new connection: [Errno -3] Try again'))
'''
2

And another similar Logged error:

Logger: homeassistant.components.ring
Source: components/ring/__init__.py:311
Integration: Ring (documentation, issues)
First occurred: 1:03:55 AM (23 occurrences)
Last logged: 2:16:53 AM

Error fetching Ring history data for device 083a882a8456: HTTPSConnectionPool(host='api.ring.com', port=443): Max retries exceeded with url: /clients_api/doorbots/74095589/history?api_version=9&limit=10 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f692579a0>: Failed to establish a new connection: [Errno -3] Try again'))
'''
3

And more:

Logger: homeassistant.components.ring
Source: components/ring/__init__.py:213
Integration: Ring (documentation, issues)
First occurred: 1:02:44 AM (17 occurrences)
Last logged: 2:06:40 AM

Time out fetching Ring active dings data
Time out fetching Ring device data
'''
4

There is an open GitHub issue that doesn’t appear to be getting any response from the developers.

1 Like
5

Thanks. Still same issues. Last ding doesnt get updated immediately