I have a rather weird problem.
I’ve set up a Home Assistant for a video, and connected a new thread adapter to it.
In HA I’ve set it up to use a new thread network as the preferred:network:
But when I go to the cellphone which is logged into the same HA, and under troubleshooting asks it to synchronize Matter credentials (so I can add a device) I get this message:
If it is an Android then try to clear the Google Play Cache.
On the Android Companion App open Settings → Companion App → Troubleshooting (I think that is what it is called in english, but it list logfiles and other tools to diagnostics as description of the item).
In this next window click the Sync Thread Login Credentials (Again it might not be named exactly that, but close to and there should not be that many options and it should be in the bottom)
It should say either something with “Added …” or “Already using the same credentials”.
The trick here is to run it again and make sure that it does not say “Added …” the second time.
If it does then you need to clear the Google Play Services Cache, which might clear a lot of other stuff, like login to services and credit card informations for Google Play and websites and so on, so make sure you know you informations before hand.
The way to clear the cache is Settings → Apps → See All Apps → Google Play Services → Storage and Cache → Manage Storage → Clear All Cache
Now repeat the syncing of the thread credentials above.
Hi @WallyR
Thankyou for the suggestion. I’ve gone and picked up a spare phone that has been factory reset, but it still shows the same problem on that phone.
Sorry, wasn’t clear enough.
I have my own home assistant running, but I also do videos for YT, and in that context I wanted to set up a test home assistant just for this.
So I created a new VM with HA on it, and connected a new zigbee / thread dual radio adapter (SMLIGHT-MR1) for this.
So I have a seperate VM for this. But apparently that is not good enough. After moving the new HA to a DMZ along with the thread adapter to it, it now doesn’t see the old thread network that is running all my internal stuff, and now it works, I can sync credentials to the mobile (which is also on the DMZ). Thankgod Unifi can handle 8 SSID’s, otherwise I would be in trouble
I’ve had two seperate thread networks before, when I used the yellow for test setup (but dual zigbee/thread on one radio is not brilliant).
You should be able to run multiple Matter and Thread networks on the same subnet.
What might be an issue is with HA, which might not be able to connect to multiple Matter networks, because the addon and integrations are only allowed to run once and is limiting the possibilities for multi-Matter setups.
I don’t want it to connect to multiple thread networks, that is why I set up a seperate thread adapter for it, but it still wouldn’t work, for me it sounds like a bug, but I can’t get my head around what exactly is causing it.
