Problems Re-Installing on Synology

I had been successfully running home assistant version 0.64.3 on my Synology DS214play for a month or so. Yesterday I couldn’t connect all of a sudden. Thinking it was an issue with my config, I tried using the default configuration.yaml file with no luck. I eventually decided to uninstall and reinstall home assistant after backing up then deleting my /volume1/homeassistant folder. Followed installation instructions here: https://www.home-assistant.io/docs/installation/synology/ with no problems, same as last time. However, when I try to run home assistant, it doesn’t start. The only thing that happens is that an empty log file and pid file are created.

Any tips on how to troubleshoot this?

Starting Home Assistant ...
root@DS214play:/volume1/homeassistant# ls -la
total 24
drwxr-xr-x  3 homeassistant users 4096 May  2 21:41 .
drwxr-xr-x 39 root          root  4096 May  2 19:49 ..
drwxr-xr-x  2 homeassistant users 4096 May  2 19:22 deps
-rwxrwxrwx  1 homeassistant users 2060 May  2 19:04 hass-daemon
lrwxrwxrwx  1 homeassistant users   75 May  2 19:05 homeassistant -> /volume1/@appstore/py3k/usr/local/lib/python3.5/site-packages/homeassistant
-rw-r--r--  1 homeassistant users    0 May  2 21:41 home-assistant.log
-rw-r--r--  1 homeassistant users    5 May  2 21:41 home-assistant.pid
lrwxrwxrwx  1 homeassistant users   45 May  2 19:05 python3 -> /volume1/@appstore/py3k/usr/local/bin/python3

Finally figured it out. Running hass via command line threw this error: ImportError: No module named 'pip.locations'

I had upgraded to pip 10.0.1. Downgraded to 9.0.1 and everything worked again.

1 Like

@sdugre
Thank you very much for following up and posting the resolution to your problem. It fixed mine too :slight_smile: