Problems setting up UniFi device tracker

Configuration
1

I’m running hassio in docker on ubuntu 18.04. I’m using the UniFi Controller addon to manage my AP and that’s working fine (https://xxxxx.duckdns.org:8443). I’m trying to setup the UniFi device tracker and I’m getting nowhere. Here’s the config for it:

device_tracker:
  - platform: unifi
    host: 192.168.4.3
    port: 8443
    username: !secret unifi_username
    password: !secret unifi_password
    track_new_devices: yes
    verify_ssl: False
    ssid_filter: 
      - 'SSID1'
      - 'SSID2'

And here’s the error I’m getting:

Log Details (ERROR)
Sun Nov 11 2018 22:08:30 GMT-0600 (Central Standard Time)

Error setting up platform unifi
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 159, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw)
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/connection.py", line 80, in create_connection
    raise err
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/connection.py", line 70, in create_connection
    sock.connect(sa)
ConnectionRefusedError: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 600, in urlopen
    chunked=chunked)
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 343, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 839, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 301, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 168, in _new_conn
    self, "Failed to establish a new connection: %s" % e)
urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x7feaa9d57cf8>: Failed to establish a new connection: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 638, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/retry.py", line 398, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='192.168.4.3', port=8443): Max retries exceeded with url: /api/login (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7feaa9d57cf8>: Failed to establish a new connection: [Errno 111] Connection refused',))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/device_tracker/__init__.py", line 177, in async_setup_platform
    platform.get_scanner, hass, {DOMAIN: p_config})
  File "/usr/local/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/device_tracker/unifi.py", line 78, in get_scanner
    site_id=site_id, ssl_verify=verify_ssl)
  File "/usr/local/lib/python3.6/site-packages/pyunifi/controller.py", line 89, in __init__
    self._login(version)
  File "/usr/local/lib/python3.6/site-packages/pyunifi/controller.py", line 148, in _login
    r = self.session.post(login_url, params)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 572, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 524, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 637, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='192.168.4.3', port=8443): Max retries exceeded with url: /api/login (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7feaa9d57cf8>: Failed to establish a new connection: [Errno 111] Connection refused',))

If I switch to the URL:

device_tracker:
  - platform: unifi
    host: xxxxx.duckdns.org
    port: 8443
    username: !secret unifi_username
    password: !secret unifi_password
    track_new_devices: yes
    verify_ssl: False
    ssid_filter: 
      - 'SSID1'
      - 'SSID2'

I get this error message:

Log Details (ERROR)
Sun Nov 11 2018 22:13:23 GMT-0600 (Central Standard Time)

Error setting up platform unifi
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 159, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw)
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/connection.py", line 80, in create_connection
    raise err
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/connection.py", line 70, in create_connection
    sock.connect(sa)
ConnectionRefusedError: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 600, in urlopen
    chunked=chunked)
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 343, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 839, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 301, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 168, in _new_conn
    self, "Failed to establish a new connection: %s" % e)
urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x7fd4c0522f60>: Failed to establish a new connection: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 638, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/retry.py", line 398, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='tehan.duckdns.org', port=8443): Max retries exceeded with url: /api/login (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fd4c0522f60>: Failed to establish a new connection: [Errno 111] Connection refused',))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/device_tracker/__init__.py", line 177, in async_setup_platform
    platform.get_scanner, hass, {DOMAIN: p_config})
  File "/usr/local/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/device_tracker/unifi.py", line 78, in get_scanner
    site_id=site_id, ssl_verify=verify_ssl)
  File "/usr/local/lib/python3.6/site-packages/pyunifi/controller.py", line 89, in __init__
    self._login(version)
  File "/usr/local/lib/python3.6/site-packages/pyunifi/controller.py", line 148, in _login
    r = self.session.post(login_url, params)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 572, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 524, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 637, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='tehan.duckdns.org', port=8443): Max retries exceeded with url: /api/login (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fd4c0522f60>: Failed to establish a new connection: [Errno 111] Connection refused',))

My googlefu is failing and I’ve ran out of ideas here. Any suggestions?

2

If you have changed the name of your site from “default”, you need to specify the site_id. I struggled to make it work and that solved the issue for me. Have you changed the name of your site?

Here is my configuration.yaml setting:

device_tracker:

  • platform: unifi
    host: 192.168.1.2
    port: 8443
    username: !secret UnifiUser
    password: !secret UnifiPW
    site_id: !secret SiteID
    verify_ssl: false
    detection_time: 120
    track_new_devices: false
    hide_if_away: true
    monitored_conditions:
    • name
    • mac
    • rx_bytes
    • rx_bytes-r
    • rx_rate
    • uptime
    • last_seen
3

Thanks for the reply Zoriontsu. I read the docs and pulled my site out of the URL (shows up as default on the URL: https://xxxxx.duckdns.org:8443/manage/site/default/dashboard) and added that to my config:

device_tracker:
  - platform: unifi
    host: xxxxx.duckdns.org
    port: 8443
    site_id: default
    username: !secret unifi_username
    password: !secret unifi_password
    track_new_devices: yes
    verify_ssl: False
    ssid_filter: 
      - 'SSID1'
      - 'SSID2'

I get this error in the logs:

Log Details (ERROR)
Mon Nov 12 2018 12:28:07 GMT-0600 (Central Standard Time)

Error setting up platform unifi
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 159, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw)
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/connection.py", line 80, in create_connection
    raise err
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/connection.py", line 70, in create_connection
    sock.connect(sa)
ConnectionRefusedError: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 600, in urlopen
    chunked=chunked)
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 343, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 839, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 301, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.6/site-packages/urllib3/connection.py", line 168, in _new_conn
    self, "Failed to establish a new connection: %s" % e)
urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x7f75e3b285f8>: Failed to establish a new connection: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.6/site-packages/urllib3/connectionpool.py", line 638, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "/usr/local/lib/python3.6/site-packages/urllib3/util/retry.py", line 398, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='tehan.duckdns.org', port=8443): Max retries exceeded with url: /api/login (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f75e3b285f8>: Failed to establish a new connection: [Errno 111] Connection refused',))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/device_tracker/__init__.py", line 177, in async_setup_platform
    platform.get_scanner, hass, {DOMAIN: p_config})
  File "/usr/local/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.6/site-packages/homeassistant/components/device_tracker/unifi.py", line 78, in get_scanner
    site_id=site_id, ssl_verify=verify_ssl)
  File "/usr/local/lib/python3.6/site-packages/pyunifi/controller.py", line 89, in __init__
    self._login(version)
  File "/usr/local/lib/python3.6/site-packages/pyunifi/controller.py", line 148, in _login
    r = self.session.post(login_url, params)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 572, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 524, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/sessions.py", line 637, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='tehan.duckdns.org', port=8443): Max retries exceeded with url: /api/login (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f75e3b285f8>: Failed to establish a new connection: [Errno 111] Connection refused',))

With those 4 entries about “connection refused”, it just seems to me that it can’t hit the login page or it’s failing at login. I’ve verified that I can login with the read-only account I built. And there are no special characters in the username/password. Any other ideas?

Thanks!

4

Your config looks fine. I would try to login first directly using the IP address of your controller. I was never able to make it work with duckdns. But if you can connect to it from using DNS (https://xxxxx.duckdns.org:8443/), there is no reason why your session of HA would not be OK connecting.
My setup is a bit different. I am running on Raspberry PI and Hassbian, but it should make no difference.

5

I seem to recall the user for the home assistant needs to have admin rights.

Check the docs and double check your rights.

6

Yep, I did:

### CONFIGURING USERS

The Unifi controller allows you to create multiple users on it besides the main administrator. It is recommended that you create a limited user that has  `read-only`  permissions for the Unifi device tracker.
7

Yeah, I think yer right. I’ll work on that part next. Thanks sir!

8

I second this issue. Cannot get it set up at all.

9

So, I finally got this going and it was an authentication issue. I originally was using secrets.yaml to store my username/pwd but I had better luck just putting them right in the configuration.yaml. I also had to delete the read only account that I setup and make a new one. Then once it got logged in (I could see it in the events within the unifi controller) it’s been working great, until I reboot hassio and it has trouble logging in again. blah…