Problems with companion app device tracker

maurizio53 · December 26, 2025, 12:13pm

Since the latest update of the android companion app, after choosing between the two options regarding security access, the device trackers created by the app don’t update anymore his position. Its state is always ‘home’ and it create so many problems with my automations. Is anyone other having the same issue and the same behaviour? How to fix it and come back where all was working good?

tom_l · December 26, 2025, 12:58pm

Check the location permissions are allowed for the app.

Check that your home SSID is specified in the app.

maurizio53 · December 26, 2025, 1:02pm

Yes both are ok… the problem, as i wrote, is there since the latest update where i was forced to choose between most secure and less secure connections. I chosed most secure and then problem came up.
Maybe i must choose less secure to have the sensors work again?
EDIT: Also switching to less secure connections the device tracker doesn’t update anymore, but the sensor.geocoded _location is updating…

tom_l · December 26, 2025, 10:05pm

Yes I did read your post. And the most common reasons for the issue are the reasons I posted.

No I would not advise using the less secure method unless you are using a VPN for remote access.

What method are you using to connect remotely?

More: Connection security level | Home Assistant Companion Docs

maurizio53 · December 26, 2025, 10:36pm

I am using the HA cloud to connect remotely.
Btw i read in this forum other users have similar issue and it seems thay uninstalled and reinstalled the app.
One more thing, reading the docs about connectivity options i must see an advice in the app when outside home? I don’t see any advice so its another clue the device tracker don’t update location.

tom_l · December 26, 2025, 11:18pm

Only if the app can’t establish a secure connection. Which it should be able to do using the cloud URL.

tom_l · December 28, 2025, 1:27am

Apparently this is a known issue with the Android app when using HA cloud. It has been fixed and will be in the next beta release:

github.com/home-assistant/android

Companion app sensors stopped updating when not connected to home Wi-Fi (405 method not allowed)

opened 11:40PM - 23 Dec 25 UTC

closed 09:11AM - 25 Dec 25 UTC

bthorsted

bug

**Home Assistant Android app version(s):** **Android version(s):** 2025.12.3-fu…ll **Device model(s):** OnePlus 10 Pro **Home Assistant version:** 2025.12.3 **Last working Home Assistant release (if known):** 2023.12.3 **Description of problem, include YAML if issue is related to notifications:** For the past two days, the companion app has been unable to update any of the sensors associated with my phone in home assistant, including the location sensor, whenever I am disconnected from my home Wi-Fi. While doing some digging, I discovered that every time the app attempts to update a sensor, it receives a 405 error code along with the error message "405: Method Not Allowed". As far as I can tell, this issue appeared after updating the android app from version 2025.12.2-full to 2025.12.3-full. **Companion App Logs:** ``` --------- beginning of system 12-24 00:15:26.817 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:15:26.843 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:15:26.875 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:15:56.249 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:15:57.896 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:16:42.744 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:16:42.745 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:16:43.572 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:16:59.367 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:16:59.387 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:16:59.445 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:17:01.841 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:17:01.871 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:17:02.687 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:05.916 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:05.925 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:05.985 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:17.425 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:17.455 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:18.234 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:20.930 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:20.939 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:20.973 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:22.770 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:22.805 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! 12-24 00:19:23.609 11512 11512 W VRI[WebViewActivity]: handleResized abandoned! --------- beginning of main 12-24 00:20:37.911 11512 15693 D OplusScrollToTopManager: io.homeassistant.companion.android/io.homeassistant.companion.android.webview.WebViewActivity,This com.android.internal.policy.DecorView{30e8ef4 V.E...... R....... 0,0-1440,3216 aid=14 alpha=1.0 viewInfo = }[WebViewActivity] change focus to false 12-24 00:20:38.177 11512 11512 D callGcSupression: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[])' on a null object reference 12-24 00:20:38.177 11512 11512 D ScrollOptim [SceneManager]: updateCurrentActivity: mCurrentActivityName=null, isOptEnable=true, isAnimAheadEnable=true, isFrameInsertEnable=true, InsertNum=1, isEnabledForScrollChanged=false 12-24 00:20:38.190 11512 11512 D IntegrationRepositoryImpl: setAppActive(): false 12-24 00:20:38.208 11512 20530 D VRI[WebViewActivity]: dispatchAppVisibility visible:false 12-24 00:20:38.212 11512 11512 D SensorReceiverBase: Received intent: io.homeassistant.companion.android.UPDATE_SENSORS 12-24 00:20:38.213 11512 11512 D VRI[WebViewActivity]: visibilityChanged oldVisibility=true newVisibility=false 12-24 00:20:38.239 11512 11512 D HWUI : RenderProxy::destroy: this=0xb400007857e8e200, mContext=0xb4000077c04d63c0 12-24 00:20:38.239 11512 15619 D HWUI : SkiaOpenGLPipeline::setSurface: this=0xb40000787b52b080, surface=NULL 12-24 00:20:38.241 11512 15619 D BufferQueueProducer: [VRI[WebViewActivity]#72(BLAST Consumer)72](id:2cf800000064,api:1,p:11512,c:11512) disconnect: api 1 12-24 00:20:38.243 11512 11512 D ViewRootImplExtImpl: wrapConfigInfoIntoFlags rotation=0, smallestScreenWidthDp=411, relayoutAsync=false, flags=0, newFlags=26935296, residentWS=false, title=io.homeassistant.companion.android/io.homeassistant.companion.android.webview.WebViewActivity 12-24 00:20:38.256 11512 11512 D VRI[WebViewActivity]: relayoutWindow result, sizeChanged:false, surfaceControlChanged:true, transformHintChanged:false, mSurfaceSize:Point(1440, 3216), mLastSurfaceSize:Point(1440, 3216), mWidth:1440, mHeight:3216, requestedWidth:1440, requestedHeight:3216, transformHint:0, installOrientation:0, displayRotation:0, isSurfaceValid:false, attr.flag:-2122251904, tmpFrames:ClientWindowFrames{frame=[0,0][1440,3216] display=[0,0][1440,3216] parentFrame=[0,0][0,0]}, relayoutAsync:false, mSyncSeqId:0 12-24 00:20:38.257 11512 11512 D BLASTBufferQueue: [VRI[WebViewActivity]#72](f:0,a:1) destructor() 12-24 00:20:38.257 11512 11512 D BufferQueueConsumer: [VRI[WebViewActivity]#72(BLAST Consumer)72](id:2cf800000064,api:0,p:-1,c:11512) disconnect 12-24 00:20:38.264 11512 11512 D callGcSupression: java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.Object java.lang.reflect.Method.invoke(java.lang.Object, java.lang.Object[])' on a null object reference 12-24 00:20:38.268 11512 11512 W WindowOnBackDispatcher: sendCancelIfRunning: isInProgress=false callback=androidx.navigationevent.OnBackInvokedInput$createOnBackAnimationCallback$1@10081a3 12-24 00:20:38.268 11512 11512 D VRI[WebViewActivity]: setWindowStopped stopped:true 12-24 00:20:38.271 11512 11512 V AutofillManager: updateSessionLocked(): id=null, bounds=null, value=null, action=5, flags=0 12-24 00:20:38.331 11512 11512 D ViewRootImplExtImpl: wrapConfigInfoIntoFlags rotation=0, smallestScreenWidthDp=411, relayoutAsync=false, flags=0, newFlags=26935296, residentWS=false, title=io.homeassistant.companion.android/io.homeassistant.companion.android.webview.WebViewActivity 12-24 00:20:38.337 11512 11512 D VRI[WebViewActivity]: relayoutWindow result, sizeChanged:false, surfaceControlChanged:true, transformHintChanged:false, mSurfaceSize:Point(1440, 3216), mLastSurfaceSize:Point(1440, 3216), mWidth:1440, mHeight:3216, requestedWidth:1440, requestedHeight:3216, transformHint:0, installOrientation:0, displayRotation:0, isSurfaceValid:false, attr.flag:-2122251904, tmpFrames:ClientWindowFrames{frame=[0,0][1440,3216] display=[0,0][1440,3216] parentFrame=[0,0][0,0]}, relayoutAsync:false, mSyncSeqId:0 12-24 00:20:38.634 11512 22191 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:20:38.641 11512 22191 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:20:38.677 11512 22185 D ForegroundServiceLauncher: Check if service HighAccuracyLocationService is running. Service running = false 12-24 00:20:38.731 11512 11512 D LocationSensorManager: Not requesting accurate location, last accurate location was too recent 12-24 00:20:38.750 11512 10289 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: Error while getting core config to sync sensor status aborting 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: io.homeassistant.companion.android.common.data.integration.IntegrationException: retrofit2.HttpException: HTTP 405 Method Not Allowed 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.tryOnUrls(IntegrationRepositoryImpl.kt:691) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.access$tryOnUrls(IntegrationRepositoryImpl.kt:70) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$tryOnUrls$1.invokeSuspend(Unknown Source:15) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:34) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:98) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:124) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:89) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:586) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:820) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:717) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:704) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: Caused by: retrofit2.HttpException: HTTP 405 Method Not Allowed 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at retrofit2.KotlinExtensions$await$2$2.onResponse(KotlinExtensions.kt:53) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at retrofit2.OkHttpCall$1.onResponse(OkHttpCall.java:164) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:576) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1154) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:652) 12-24 00:20:38.952 11512 10289 E SensorReceiverBase: at java.lang.Thread.run(Thread.java:1563) 12-24 00:20:38.953 11512 10289 I SensorReceiverBase: Sensor updates and sync completed 12-24 00:20:43.303 11512 11512 D LocationSensorManager$requestSingleAccurateLocation: Got single accurate location update: Location[fused 55.******,11.****** hAcc=3.79 et=+11d9h43m17s615ms alt=46.89999771118164 vAcc=1.0944078 vel=0.0 sAcc=0.24433435] 12-24 00:20:43.303 11512 11512 D LocationSensorManager$requestSingleAccurateLocation: Location accurate enough, all done with high accuracy. 12-24 00:20:43.304 11512 22185 D LocationSensorManager: Last Location: 12-24 00:20:43.304 11512 22185 D LocationSensorManager: Coords:(55.*******, 11.*******) 12-24 00:20:43.304 11512 22185 D LocationSensorManager: Accuracy: 3.79 12-24 00:20:43.304 11512 22185 D LocationSensorManager: Bearing: 0.0 12-24 00:20:43.306 11512 22185 D LocationSensorManager: Begin evaluating if location update should be skipped 12-24 00:20:43.306 11512 22185 D LocationSensorManager: Received location that is 59 milliseconds old, 1766532043246 compared to 1766532043305 with source fused 12-24 00:20:43.309 11512 22185 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: Could not update location for 1. 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: io.homeassistant.companion.android.common.data.integration.IntegrationException: io.homeassistant.companion.android.common.data.integration.IntegrationException: Error calling webhook, httpCode: 405, errorBody: 405: Method Not Allowed 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.tryOnUrls(IntegrationRepositoryImpl.kt:691) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.access$tryOnUrls(IntegrationRepositoryImpl.kt:70) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$tryOnUrls$1.invokeSuspend(Unknown Source:15) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:34) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:100) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:124) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:89) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:586) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:820) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:717) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:704) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: Caused by: io.homeassistant.companion.android.common.data.integration.IntegrationException: Error calling webhook, httpCode: 405, errorBody: 405: Method Not Allowed 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$callWebhookOnUrls$response$1.invokeSuspend(IntegrationRepositoryImpl.kt:657) 12-24 00:20:43.432 11512 22185 E LocationSensorManager$sendLocationUpdate: ... 8 more 12-24 00:21:00.512 11512 11512 D SensorReceiverBase: Received intent: android.intent.action.TIME_TICK 12-24 00:21:00.728 11512 22185 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:21:00.734 11512 22185 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:21:00.779 11512 22185 D ForegroundServiceLauncher: Check if service HighAccuracyLocationService is running. Service running = false 12-24 00:21:00.950 11512 11512 D LocationSensorManager: Received location update. 12-24 00:21:00.981 11512 22191 D ServerConnectionStateProviderImpl: usesInternalSsid is: false, usesWifi is: false 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: Error while getting core config to sync sensor status aborting 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: io.homeassistant.companion.android.common.data.integration.IntegrationException: retrofit2.HttpException: HTTP 405 Method Not Allowed 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.tryOnUrls(IntegrationRepositoryImpl.kt:691) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl.access$tryOnUrls(IntegrationRepositoryImpl.kt:70) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at io.homeassistant.companion.android.common.data.integration.impl.IntegrationRepositoryImpl$tryOnUrls$1.invokeSuspend(Unknown Source:15) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:34) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:98) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:124) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:89) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler.runSafely(CoroutineScheduler.kt:586) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.executeTask(CoroutineScheduler.kt:820) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.runWorker(CoroutineScheduler.kt:717) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:704) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: Caused by: retrofit2.HttpException: HTTP 405 Method Not Allowed 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at retrofit2.KotlinExtensions$await$2$2.onResponse(KotlinExtensions.kt:53) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at retrofit2.OkHttpCall$1.onResponse(OkHttpCall.java:164) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:576) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1154) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:652) 12-24 00:21:01.106 11512 22191 E SensorReceiverBase: at java.lang.Thread.run(Thread.java:1563) 12-24 00:21:01.107 11512 22191 I SensorReceiverBase: Sensor updates and sync completed ``` **Screenshot or video of problem:** **Additional information:**