Remote Access - Can't login?

Configuration
1

Hello all,

So I’ve got a HA and it’s working great. I wanted to be able to access it remotely for obvious reasons but I can’t seem to get it to work. Here’s how i have everything set up:

  • HomeAssistant runs as expected, on it’s normal ports
  • I use HAProxy (note this “High Availability” Proxy) to map HomeAssistant to port 80
  • I also run a NGrok server on the machine that maps a public IP to my localhost:8123

So here’s what I’ve found:

  • I can access HA from my local LAN by just visiting the IP address (login screen comes up, can login, etc.)
  • I can access HA from the NGrok IP as well (login screen comes up)
  • I can NOT login to HA from the NGrok IP (I enter my password, it never succeeds in establishing the proper websocket connection)

What gives? I don’t understand why from the NGrok IP I can get the login page, but I can’t login?

John

2

Could be the same issue as here: https://github.com/home-assistant/home-assistant/issues/6996

I am not using nginx, and neither are a few others, but we are experiencing this same issue.

3

Hmm, maybe it’s related – however I just tried using it over a non-ssl connection and still experienced the same problem.

4

My guess is this is websocket issue.
Incorrect config for websocket support can cause this in nginx(i dont use ngrok and can’t confirm)

5

yes, in the ngrok logs a GET request is displayed to /api/websocket but there is no response which results in “loading data” screen in the frontend.

All other api functions work but i cant use the frontend :frowning:

Any fix for this? It would be nice to use ngrok

6

I have also hit the same issue using ngrok. Any workarounds so far ?
Meanwhile i also tried localtunnel and it works as expected, just that their public servers are not that stable…

7

I can access HA from Chrome, but can’t form Safari.:joy:

8

Please see this tópico

9

Try ./ngrok tcp 8123

10

Yes that’s the solution (tested). you can’t expect home assistant to work forwarding only http