Remote login nabu casa invalid username password

I have been at this for hours. I used to be able to login to my HA remotley just fine. I use nabu casa for cloud connection. not sure if this has anythng to do with my issues, but my debit card was recently compromised and i had a failed payment to nabu. got a new card, fixed the payment method. HA says im connected to the cloud and isn’t showing any errors in the logs. when i try to login from outside the local network i get invalid username and password errors. i tried adding another user, again, i can login locally but not with the remote link from nabu casa.

I followed this post Password is correct but UI saying Invalid login or Password trying the various things with no luck. when i go into the auth_provider my usernames are exactly what i am trying (and they work locally), the passwords look like they’re encoded or something, is this normal? I copied the file and tried changing the password to something not encrypted/encoded and still can’t login. (switched the file back to original form after login attempt with changed password.

I have checked that the users are able to login and have remote access in the users panel. I dont know what else to try.

This is wicked frustrating. If anyone has any ideas or knows how to solve this problem your help would be much appreciated.

Thank you.

got some errors…

2022-09-29 13:17:59.205 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from 10.0.0.99 (10.0.0.99). Requested URL: '/auth/token'. (Home Assistant/2022.8 (io.robbie.HomeAssistant; build:2022.387; iOS 15.6.1) Alamofire/5.4.4)

2022-09-29 13:18:00.146 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from 10.0.0.99 (10.0.0.99). Requested URL: '/auth/token'. (Home Assistant/2022.8 (io.robbie.HomeAssistant; build:2022.387; iOS 15.6.1) Alamofire/5.4.4)

2022-09-29 13:18:00.313 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from 10.0.0.99 (10.0.0.99). Requested URL: '/auth/token'. (Home Assistant/2022.8 (io.robbie.HomeAssistant; build:2022.387; iOS 15.6.1) Alamofire/5.4.4)

2022-09-29 13:18:14.442 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from 10.0.0.99 (10.0.0.99). Requested URL: '/auth/token'. (Home Assistant/2022.8 (io.robbie.HomeAssistant; build:2022.387; iOS 15.6.1) Alamofire/5.4.4)

2022-09-29 13:18:18.012 ERROR (MainThread) [custom_components.reolink_dev.base] Host 10.0.0.130 error renewing the Reolink subscription

2022-09-29 13:18:24.635 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from 10.0.0.99 (10.0.0.99). Requested URL: '/auth/token'. (Home Assistant/2022.8 (io.robbie.HomeAssistant; build:2022.387; iOS 15.6.1) Alamofire/5.4.4)

2022-09-29 13:18:34.283 WARNING (MainThread) [homeassistant.components.websocket_api.http.connection] [2683119360] Disconnected: Did not receive auth message within 10 seconds

2022-09-29 13:18:38.205 WARNING (MainThread) [homeassistant.components.http.ban] Login attempt or request with invalid authentication from 10.0.0.99 (10.0.0.99). Requested URL: '/auth/token'. (Home Assistant/2022.8 (io.robbie.HomeAssistant; build:2022.387; iOS 15.6.1) Alamofire/5.4.4)

2022-09-29 13:18:58.067 WARNING (MainThread) [homeassistant.components.websocket_api.http.connection] [2682870632] Disconnected: Did not receive auth message within 10 seconds

Hello @prty_fly_for_a_piguy , did you ever get this resolved? This just started happening to me yesterday and can’t figure out why

Thanks in advance

I had this error. Impossible to get my main admin account to work. in the end I created a second account called “fred” with a 4 digit password and gave it admin access and it worked… go figure. Hope this helps.