Remote UI stopped working

1

Hey there,

recently a notification showed up on my Home Assistant Core Installation:

Home Assistant Cloud

Unable to create a certificate. We will automatically retry it and notify you when it's available.

I checked in the settings and remote UI (Fernsteuerung) was turned off. When I try to turn it on I get the following:

image
image992×654 54.2 KB

The certificate has expired and for whatever reason has not renewed itself. Im using DuckDNS+Let’s encrypt and that is still working fine. Nothing has changed and it had been working perfectly for months. Any ideas?

2

In my logs I also find this:

Can’t order a new ACME challenge: urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Account is not valid, has status “deactivated”

My account is active though.

3

Tried relogging, I can’t log in again - I get the following error:

2020-02-22 13:27:35 ERROR (MainThread) [homeassistant.components.cloud.http_api] Unexpected error processing request for /api/cloud/login
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/cloud/http_api.py", line 129, in error_handler
    result = await handler(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 50, in wrapper
    result = await method(view, request, *args, **kwargs)
  File "/usr/src/homeassistant/homeassistant/components/cloud/http_api.py", line 196, in post
    await cloud.login(data["email"], data["password"])
  File "/usr/local/lib/python3.7/site-packages/hass_nabucasa/__init__.py", line 179, in login
    await self.start()
  File "/usr/local/lib/python3.7/site-packages/hass_nabucasa/__init__.py", line 237, in start
    await self.client.logged_in()
  File "/usr/src/homeassistant/homeassistant/components/cloud/client.py", line 120, in logged_in
    gconf.async_enable_local_sdk()
  File "/usr/src/homeassistant/homeassistant/components/google_assistant/helpers.py", line 210, in async_enable_local_sdk
    self.hass, DOMAIN, "Local Support", webhook_id, self._handle_local_webhook,
  File "/usr/src/homeassistant/homeassistant/components/webhook/__init__.py", line 33, in async_register
    raise ValueError("Handler is already defined!")
ValueError: Handler is already defined!

After refreshing the page though I appear to be logged in. It says it’s setting up remote UI but the status never changes. I found another error in the logs:

2020-02-21 14:11:54 ERROR (MainThread) [homeassistant.components.cloud.http_api] Unexpected error processing request for cloud/remote/connect
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/cloud/http_api.py", line 148, in error_handler
    return await handler(hass, connection, msg)
  File "/usr/src/homeassistant/homeassistant/components/cloud/http_api.py", line 452, in websocket_remote_connect
    await cloud.remote.connect()
  File "/usr/local/lib/python3.7/site-packages/hass_nabucasa/remote.py", line 250, in connect
    raise RemoteNotConnected()
hass_nabucasa.remote.RemoteNotConnected
4

Have you fully rebooted the device which is getting the “handler is already defined” error?

5

Yeah, does not help unfortunately.

6

Deleting the .cloud folder in the config folder and rebooting did the trick.

7

Hi I am having the same issue here. I deleted the hidden cloud folder in the config and rebooted but still the same issue. It started when I restored my build from a backup using an older build version (having stability issues with the latest release).

I assume you haven’t had any further issues with this?

8

No, I had not. But you can try this: Sign out from the cloud, then delete the folder, restart Home Assistant, then reconnect/sign in again. I don’t know if you had signed out at al/had to reconnect after deleting the folder, but I am pretty sure that I was signed out prior to deleting the folder.

9

I just left it for a while and it seems to have come back. Took about 20 minutes. I can get on with my day now. I wish I could just leave this damned thing alone as I am always tinkering and improving!