Removal of MyQ integration

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TL;DR: The MyQ integration will be removed from Home Assistant in release 2023.12 on December 6, 2023. Chamberlain Group, the owners of MyQ, have released a public statement saying they will continue blocking access to third-party apps, like the MyQ integration. For current MyQ users we recommend ratgdo, a device that physically connects to your MyQ garage door opener and allows you to control it locally.

If you own a garage door opener from Chamberlain or Liftmaster, you are probably familiar with MyQ. It’s a cloud-based smart home brand owned by Chamberlain Group, best known for its smart garage devices. MyQ is also currently one of the most problematic integrations for Home Assistant users. The MyQ garage door opener integration has, for the past months, been in a state of constant repair as the integration breaks, is fixed, and then breaks again. This is a direct result of actions taken by MyQ to block access from third parties.

Last month, Chamberlain Group put out a statement by their CTO, Dan Phillips, on this matter:

Chamberlain Group recently made the decision to prevent unauthorized usage of our myQ ecosystem through third-party apps. This decision was made so that we can continue to provide the best possible experience for our 10 million+ users, as well as our authorized partners who put their trust in us. We understand that this impacts a small percentage of users, but ultimately this will improve the performance and reliability of myQ, benefiting all of our users.

This ‘unauthorized usage’ appears to refer to the MyQ integration for Home Assistant which was added to Home Assistant in February, 2017. We have reached out to Chamberlain Group in several ways to see if we can come to an understanding, but we have not received an official response. We can only assume that this means Chamberlain Group has made its decision and will force customers to use only the MyQ app or those of their authorized partners.

You may wonder if Home Assistant could become an authorized partner. In their partner program, the partner companies pay Chamberlain Group for the privilege of letting MyQ owners control their own garage doors. We are open to working together with Chamberlain Group, but as Home Assistant is an open-source project, we cannot pay a partnership fee. Not only is this financially not viable, it also goes against our values. MyQ users should be able to access the devices they paid for and the data they own in any way they want, without a third party having to pay an additional fee.

So, to quote the maintainer of the MyQ integration, Lash-L:

We are playing a game of cat and mouse with MyQ and right now it looks like the cat is winning.

Once a company decides to be hostile to its customers, the only way we can win is by not playing their game at all. Do not buy products or services from companies that treat their customers this way. Tell your friends not to deal with companies that treat their customers this way. Buy products that work locally and won’t stop functioning when management wants an additional revenue stream.

Because we cannot continue to work around Chamberlain Group if they keep blocking access to third parties, the MyQ integration will be removed from Home Assistant in the upcoming 2023.12 release on December 6, 2023. We are very disappointed that it has come to this and sincerely hope that Chamberlain Group is willing to reconsider its position. We would happily welcome this integration back if Chamberlain Group would work with us for the good of their customers.

For now, if you are a MyQ owner, we’re afraid you are in the ‘small percentage of users’ Chamberlain Group refuses to serve. We recommend buying ratgdo.

Ratgdo is a fully local, ESPHome-based, solution that is compatible with MyQ’s security+ protocol and can be installed on an existing MyQ system by connecting three wires. It offers the same garage door controls that MyQ does and even adds features that MyQ does not have, like motion events, controlling the light, and locking out wired remotes.

This is a companion discussion topic for the original entry at https://www.home-assistant.io/blog/2023/11/06/removal-of-myq-integration/
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Already ordered my ratgdo last week in anticipation. They are on back-order, so please be aware it may take some time for the fine folks over there to fulfill everything. Love that this community has backup options ready to go when big corporations like this decide to erect their walled gardens.

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When this started, I ordered by ratgdo and I will never look back. Setup is easy with only 3 wires for installation. It is so much faster that MyQ and not reliant on an internet connection. While this is a terrible decision by MyQ it has pushed me to a product created by the community that can be managed locally!

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Well, can’t say didn’t see it coming. I’ve had the integration disabled for weeks already waiting for my ratgdo, which just shipped. In the meantime, please continue review bombing the MyQ app and blasting them on Twitter.

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Hopefully the company has the same result as Tumblr from making such a stupid decision. They currently dominate the market and this should be a huge step up for everyone else! Can’t wait to see what the future brings for garage door openers and gate controllers.

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I assume Chamberlin’s hostility is based on their partnership with Amazon for Amazon Key capabilities.

@kbx81 turned me into the ratgdo after angrily ranting to him about the myQ integration dying yet again.

I cannot overstate how stupidly simple it is to get it hooked up. It’s probably one of the most user friendly esphome devices out there.

It also provides discrete control of the light on the opener which the Chamberlin app never allowed.

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If you don’t want to wait, you can buy a wired remote push button, solder in a shelly across the pushbutton contacts. I have been using that solution for years. Pretty sure I found it on here or on reddit but its been so long I don’t remember the exact solution.

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I also have open source schematics available if you can’t wait for the official ratgdo.
Kaldek/rat-ratgdo: Open source schematics for ratgdo PCB

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Unfortunately, this isn’t true for more modern garage door openers that have security.

They use rolling codes and even the push button on the wall requires sending the proper code. If your garage door opener has a red or orange “learn” button, you’ll absolutely need something like the ratdgo to handle the rolling codes.

Edit: Reading comprehension. Putting a shelly on the button contacts absolutely will work. Putting a shelly between the wires acting like a push button won’t for modern garage doors.

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First off.
Thank you for the 2 plus years of this integration working almost flawlessly for me. Something should be said for the quality of the app and the dedication to it. I have been aware that my integration hadn’t been working for a short while, but I just believed it to be my shortcomings. I never thought the app would be blocked by the mfr. It is a shame in this day and age where the majority of manufacturers are working to develop open standards and interoperability that this company would let corporate greed cloud its judgement. Putting ads in to an app that i paid for the equipment to use is deplorable. I have also posted negatively on the MYQ app reviews. I also urge everyone affected by this to also post. Next step delete the app. I have taken the advice here and also ordered a ratgdo. Looks like I’ll have to reach for the button for a little while. Lol. Thank you again for all the continued support.

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What he suggests is true and will work for Security+ 2 doors.

He’s talking about taking an existing controller, either wall or wireless remote and soldering leads to the button contacts. A relay can then virtually push the button by shorting the button contacts.

You wouldn’t get discrete open and close, light control, door position, lock control, or obstruction info.

I would never recommend this over ratgdo. Ratgdo is a MUCH better solution and gives so much more functionality, but in a pinch or as a short term fix it may be OK.

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Konnected has a nice Home Assistant-compatible garage door opener.

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This might be a YMMV kind of thing then.

My circa 2021 Chamberlin with built-in myQ won’t work unless you press the actual button. Shorting the wires / relay in between / nothing short of the button itself actually works.

The wired button itself is actually just a hard-wired wireless remote. The only thing it’s getting from the wires is a 5v signal (which made it super easy to power the ratgdo).

Edit: Reading comprehension. Yes! Soldering the leads to the button contacts will work. I was reading it as putting a shelly between the wires like we could with the old style “doorbell” buttons. :man_facepalming:

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Have my ratgdo on order and waiting for delivery. Goodbye myQ.

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Mine has a purple button… Do you know if I’d need the ratdgo?

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I will also echo my frustration that MyQ is refusing to work with Home Assistant. We should all continue to hit their support and let them know how disappointing this is. I would’ve expected them to recognize HA and the size of its userbase and participation on Github. But clearly they seem to be behind the times…

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Eff MyQ.

They don’t get to decide what services I use at MY house.

I killed them months ago.

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That’s the benefit of the ratgdo, it functions like the stock Chamberlain button and sends the necessary codes to the opener to trigger it.

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Yes. Mine also has the purple button. Ordered my ratdgo last week, so hopefully it’ll ship in the next week or two.

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^^^^ This. Have had this setup for years on both of my Chamberlain openers. Probably not as clean as the other option, but rock solid.

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