Removed Sky connect, but still appears in hardware

Hi,

I’m running HA in a VM. I had been using sky connect in multipan, butt was having too many issues with ZigBee devices. So I decided to go nuclear and removed the stick and any thread/otbr/zha device and integration. Now I’m getting the “Zigbee radio with multiprotocol firmware detected” warning and the sky connect still appears in the hardware screen even if it is no longer physically connected.

How do I go about fully removing the sky connect from my HA install?

You can still use the skyconnect just change it from multipan to direct zigbee mode via the silicon labs flasher tool in the addons section since multipan development has been paused due to the issues with it at this time so its advised to have dedicated co-coordinators for each protocol.

What hypervisor software are you running the VM in so that we know where to guide on settings?

I was planning on getting a sonoff ZigBee dongle and flash the sky connect with thread using the web flasher. Therefore running a separate radio for each network. I just wanted to clean everything up before doing so.

I’m running VirtualBox using the vdi provided by HA. Os and HA updated to the latest versions as of now.

Power off the instance and go into the USB settings for it then just remove the skyconnect from the list and restart the instance then it should be gone from there.

You can then recconnect it later and flash it when you are ready to start using it.

I have mine setup like so in my VM instance at this time:

image

Make sure under the hardware page the enable multi protocol support is unticked:

image

The thing is I already removed it and rebooted several times, yet it still shows up. I even spun up a fresh VM, on a different machine, restored a backup, and the sky connect still appears. I’m at a loss as to why it shows up in a VM that never had it connected.

If it was saved to the backup then that is why it would be showing in the instance even if its not connected but if it was a backup from before it was connected that’s a different matter and a bug that may need to be looked into.

This is kinda why I use snapshots of the VM and make copies of the VM to a dedicated folder on my NAS and a offline USB stick instead of relying on the backup system of HA at this time (only downside is that 2fa breaks on restore so have to redo the pairing of it whilst I am logged in via the companion app on the phone).

Well solved my own problem. Installed the Sonoff ZigBee dongle, ZHA reconfigured itself, and no more errors. Now I have ZigBee and Thread running flawlessly. It was even easier pairing ZigBee devices to the new dongle vs the SkyConnect. Thanks for the help.