Reolink camera "not responding" (HomeKit)

hey guys!! I had a camera working with HomeKit for the past few months but now I got another camera and the second camera doesn’t work through HomeKit at all…

Only camera.hall1 works and camera.hall2 shows the message “this camera is not responding”.

stream:
ffmpeg:
camera:
  - platform: generic
    name: hall1
    still_image_url: "http://192.168.2.10/cgi-bin/api.cgi?cmd=Snap&channel=0&rs=wuuPhkmUCeI9WG7C&user=user&password=pass"
    stream_source: "-re -rtsp_transport tcp -i rtsp://user:[email protected]:554/h264Preview_01_main"

  - platform: generic
    name: hall2
    still_image_url: "http://192.168.2.11/cgi-bin/api.cgi?cmd=Snap&channel=0&rs=wuuPhkmUCeI9WG7C&user=user&password=pass"
    stream_source: "-re -rtsp_transport tcp -i rtsp://user:[email protected]:554/h264Preview_01_main"


homekit:
  filter:
    include_entities:
      - camera.hall1
      - camera.hall2
  entity_config:
    camera.hall1:
      video_codec: copy
      support_audio: False
      stream_source: "-rtsp_transport tcp -re -i rtsp://user:[email protected]:554/h264Preview_01_main"
      max_fps: 15
      max_width: 1280
      max_height: 1024
    camera.hall2:
      video_codec: copy
      support_audio: False
      stream_source: "-rtsp_transport tcp -re -i rtsp://user:[email protected]:554/h264Preview_01_main"
      max_fps: 15
      max_width: 1280
      max_height: 1024


I would truly appreciate any help, I don’t know what could be wrong…

what does VLC do for each camera? Are the codecs the same for both cameras? My thoughts are that the codec is what is wrong here.