Reolink native integration - Unable to configure NVR

[code-in-progress (Bill - I write code.)]

@TreeH229

I am not able to change the port settings (ie: HTTP/S, ONVIF, RTSP and RTMP) through the phone app? It can only be changed through on the NVR if I were to purchase one?

3b) How do I change the port settings via the phone app since I do NOT have an NVR?

@TreeH229

When I log onto my router interface, I can see the IP address of the Reolink Camera. HOWEVER, I cannot access the camera via a browser using the IP address. I just get an error saying, “This site can’t be reached… 192.168.0.XX refused to connect.”

You need to use https for the web interface. Then, you can set your Server Settings ( Network > Drop down Advanced > Server Settings and enable http.

[TreeH229]

How to I access the “Server Settings??”

As mentioned, when I determine the IP address of the Reolink doorbell camera and then copy/paste that IP address into a browser to access the camera via a webpage, I get a message saying, “This site can’t be reached…"

[code-in-progress (Bill - I write code.)]

Did you try https://[ip address]?

[TreeH229]

Thank you for your suggestion. I did go back and add “https://” since I did not before. Unfortunately I am getting the same “site cannot be reached” message.

Question, are the “Server Settings” accessed through the NVR?

[code-in-progress (Bill - I write code.)]

They might be? I don’t have the NVR, so I’m not sure. But, you should still be able to access the NVR via a browser as well (IIRC).

[PacoCT (Francisco Calvino)]

I hope someone answers your questions. I’m having a similar issue with my just-purchased camera RLC-810WA.
I don’t have the possibility to “open” ports, or activate protocols from the phone application.

[TreeH229]

Understood. I do not have the NVR either so I was unsure if that was the way to get to the “Server Settings.”

The issue might be that the Web Interface is coming back unreachable.

@PacoCT - I hope someone has an answer as well!!!

[TreeH229]

@code-in-progress: You are able to access to the server settings (RTMP, HTTP, HTTPS, RTPS, etc.) strictly through the Web Interface?

[code-in-progress (Bill - I write code.)]

Yup. ONLY through the web interface (or the Windows App as well). It cannot be done through the phone app (for whatever stupid reason).

[skynet01 (Alex)]

I have the same issue with not being able to connect to my new NVR. I’ve been using Reolink Native integration for years with stand-alone cameras and they work fine. Just got the Reolink RLN36 NVR. Cameras are not directly connected to NVR and can be accessed directly.

Home Assistant even detects NVR and asks me if I want to connect to it but I get connection timed out when I try connecting to it.

Running 2024.8.2
Here is what I tried, running :

• Making a simpler password without special characters
• I tried setting up different ports
• NVR can be accessed through the app and web browser with no issues
• created a new admin user and pass
• enabled SSL in settings
• updated NVR Firmware to the latest version that’s available on the site v3.5.0.329_24061729

UPDATE: I got it working!, turns out that Reolink NVR Uses 172.16.x.x for it’s internal camera network (even if you don’t have cameras connected directly to it) so it will auto-block anything from that subnet (which is the net HA was on). I was able to locally login to Reolink NVR under network → advanced change the gateway to something else like 172.13.3.1 (this is only available under local login and not through the web). This fixed the issue. The reason I was able to access the NVR through the app before is because those devices where on different vlan that wasn’t using 172.16.x.x subnet.