Reset password using CLI - error message

asimo · August 12, 2026, 3:57pm

Hi there,
Although I’m sure about username & password, I’m not able to sign in anymore.

I’m running HA OS, core 2026.6.4, supervisor 2026.07.5, OS 18.0, Frontend 20260527.7 in a VM on a Synology nas.

So far I managed to get the CLI and can see the username using “auth list”

Then I want to reset the password using “auth reset –username sigi-ronse –password MyNewPW

And then I get the error “Username does not exist” while it’s mentioned few lines above ?!!!?

What is going wrong here and how can I solve this.
Thanks for your help

Alain

Baxxy13 · August 12, 2026, 4:30pm

Try the documented method…

auth reset --interactive

patrikg · August 12, 2026, 4:33pm

As you can see you have changed the username to “name:sigi-ronse”.
Try to login as that.

My look like this:

# ha auth list
users:
- group_ids:
  - system-admin
  is_active: true
  is_owner: true
  local_only: false
  name: Patrik
  username: patrik

asimo · August 13, 2026, 5:14am

Oh dear!

All the time it was right in front of me and I didn’t see it ?!!?

On the other hand I’m10.000% sure I never entered a username like “name:sigi-ronse” !
Where is the “name:” coming from ?!!?
Some bug somewhere ??

Can someone please have a look at this because I can assure you that this was a major PANIC moment.

Thanks a lot for the reactions !
Regards
Alain

patrikg · August 13, 2026, 7:16am

Yes, that is very common in all us human.

Now you can create a new user with your correct username as admin, and then remove the faulty one.

That’s why we use other people to proofread what we’ve written.

And when we face a problem, we can’t see the forest for all the trees.