Resetting the Android-app

Mobile Apps Home Assistant Companion for Android
1

I need te reset or re-install the Companion app for Android. Following the steps like described at the website does not seems to work at all. This are the steps:

"At times you may need to start fresh with the Android app as a new feature may not be working properly or something odd happens.

  1. Check that Home Assistant Core and the Android app are up to date.
  2. Clear Storage or App data in Android app.
  3. In Home Assistant navigate to Configuration > Integration. Remove the mobile app entry for the device in question.
  4. Restart Home Assistant.
  5. Log back into Android app. If you have more than 1 device make sure to rename the device under App Configuration.
  6. Restart Home Assistant once more to register the notify.mobile_app service call."

After doing this I don’t get any first welcome screen, like here: https://companion.home-assistant.io/docs/getting_started/getting-started

Instead I only get the possibility to fill in the https://example.duckdns.org:8123 url. This is a problem, cause at this moment I can’t access my HA at all from an external address. (I can connect just fine by 192.x.x.x at my home-network).

Is the first login-screen maybe changed or maybe I’m just overlooking something small, but every help is appriciated :slight_smile:

2

The screen doesn’t look like the screenshots on that page for android.

Why can’t you input your local address on the onboarding page?

3

Cause the app says it can’t connect when I fill in my local IP. (both http as https)

4

You probably need to disable ssl (I’m guessing from the fact that you have a port number on your external url that on a browser that you have to accept a security warning, and I’m further guessing that you don’t have an option to accept a security warning in the app).

1 Like
5

Correct the app doesn’t work if you have to accept the SSL cert locally.